Just Bake — Anniversary Cake

Address:

TC Palya, signal Bangalore

We have ordered a cake for our 10th anniversary on 7th Mar 2021. A cake design was selected and when we received the cake on the day of our anniversary the design, name written on the cake are all wrong and was totally dissatified. We went to the shop spoken with the person whom we ordered and he gave a number as so called customer care. Those who spoke with us from the CC number were so rude that they don't care about their customer concerns and doesn't have any alternative solution for the mistakes they did. They were trying to close the issue just by giving a discount and how will that resolve the issue and frustrations we faced the day. It was totally a mess on our great occasion which the Just Bake spoiled by provided a cake which is not we ordered and expected.
We were totally disappointed with the cake and with customer care, the way spoken and disconnected the call while speaking, and doesnt want to listen to the customer. They are okay for us to register a complaint.
We order a cake on an occasion and when it gets ruined its all pain.
Just remember while ordering cakes with JUST BAKE CC is really WORST & POOR