[Resolved]  Just Bake — Online cake ordered. But cake not delivered or refund initiated

Website:

www.justbake.in

Hi,

I ordered cake online from just bake (Order number: JBWED0099276).
After successful order and paying money online, I received a call from just bake store saying that ordered cake is unavailabile and he rejected order from his side. I didn't hear back from just bake. I was expecting a refund to be initiated from their end. But then I called up the store person again and he asked me to contact just bake WhatsApp number and from there I was redirected to other number which is not even picking up the call. I tried all the just bake numbers available online and none of this is working. I also wrote to Just bake team via email.
There is no intimation or acknowledgment from their part on the status.
I need refund the amount.

Regards,
Namitha