Just Bake Complaints & Reviews

I ordered a Unicorn based theme cake for my daughter's birthday on 30th Oct. The cake needed to be delivered on 5th Nov. on that day, they simply said your cake is melted and in the name of fixing this, they made it worse. They neither gave me another cake nor supported me in any manner. When I asked to give the same cake so that I can get it fixed from some other cake artist, they can't give it, I asked for the cake in discounted price as...

I ordered cake online from just bake (Order number: JBWED[protected].
After successful order and payed money online. I didn't hear back from just bake. I was expecting a refund to be initiated from their end. Contacted just bake WhatsApp number but no response and tried calling them who is not even picking up the call. I tried all the just bake numbers available online and none of this is working. I also wrote to Just bake team via email.br...

I had placed a irish coffee cake order for my birthday which was on 15th of august. The order was placed on 14th afternoon and the i requested delivery at 11AM. Even the paymnet was done online and confirmed. Waited till 11:30 am for the arrival of the cake. Later when i called the local shop for where the cake was supposed to be delivered, no response at all from their side. I even personally called up for the ordering of tye cake as well...

Hi,
I have booked a birthday cake online on 11th July for Rs.1100. First of all, the online platform was allowed to me to book a cake for 11th July evening and asked to select a franchise. I was successfully able to book a cake. I went to take a delivery of my cake to the selected franchise, they told that I should order atleast one day before, not sure why the platform was allowed to take the order. I had to cancel the order and...

Just bake yelahanka on Dodballapur main road fed me chivken puff instead of paneer puff. The owner was callous also....

Had a horrible experience, I had visited this store on yesterday at 9:40Pm and purchased cake for my best friend birthday and paid 550rs.
Then later I realized that the cake is already expired cake taste it's already gone...when we all tasted we came to know that they had sold us tasteless and expired cake...
It's very shameless to the entire team of just bake really who have the intention to cheat the customers like this being...

It's annoying services from just bake,

Before buying now inwards please review the complaints and order.

Don't go advance payment better Book cash on delivery. Then only they deliver on time.

When even took order advance with extra charges, when delivering they cancelled not possible that veriety.

And support cancelled after 8 pm.

What about if customer order after...

The cake was not good, Bottom its mentioned as best before 18th and delivered on 21st....

I had ordered a cake from just bake padil branch for kid' s 10 th birthday on 11th december 2021.The appearance of the cake was good but i had too much colour added. Wen the cake was cut and the child had a piece of it the colour stuck to his mouth in such a way that we had to rub it wid tissue to get it off. Even after washing our hands for several times the colour didnt get off. Jus imagine the affect it would have on our body. Delivering...

I have ordered a Cake for my daughter Birthday through their Website. Order Ref No. JBWSD00139609 dated on 1st Sept 2021. Almond chocolate cake for 1kg. They delivered.
They delivered old stock cake seems to be, because such a hopeless cake. it was sour taste, very bad taste. no body liked it and spoiled our birthday. Such a reputed cake shop delivered nasty cake. i tried to call them, they don't pick calls, without response. Very...

3 KG DBC cake was ordered on just bake official website on 6 Aug 21, 11:50 AM and the order was confirmed. On 7 Aug 21, 10:45 AM. Now I receive a call that the cake cannot be delivered in the slot that the order was placed.
Reason given is that the order was placed in midnight and due to technical issue the order placed online was accepted and transaction was processed. I have been asked to take the delivery on from Yelhanka directly...

Hello Team,
We had order for DBC cake on 18th July, we received the cake but taste was not good compared to last year, this was birthday cake. we had asked for cake and they had made pastry and inside they had put white layer cream instead of chocolate layers, that too we requested to make 5 to 6 kg and they said 7kg is required and charged around 7200. Paying so much money it was not good, we were not able to throw it or eat it also....

Orderd the cake,
Asked them if this can be deliverd to the address provided in whatsapp 4 to 5 times. They told it can be deliverd. Did the complete payment and then the just bake people are telling that we cannot refund the amount and cake also cannot be deliverd as the location of the shop was bangalore.
I was not sure on the just bake location so i had asked first itself to confirm the location
Please resolve my issue...

Today we ordered very werst cake we ordered and received old stock cake and stomach upset after eating this cake
Better service is not acceptable from just bake
Request all to stop order to just bake
Just back is not providing best service...

Hi,

I ordered cake online from just bake (Order number: JBWED0099276).
After successful order and paying money online, I received a call from just bake store saying that ordered cake is unavailabile and he rejected order from his side. I didn't hear back from just bake. I was expecting a refund to be initiated from their end. But then I called up the store person again and he asked me to contact just bake WhatsApp...

This is regarding the just bake fraud happening wrt to online orders. I have ordered online my anniversary cake from just bake on 31st March 2021. But they have cancelled it saying the flavor not available but refund has not made to me. This is not only me who has faced issue but many others like me which you can see info here in https://www.consumercomplaints.in/?search=just+bake

I hope at-least through this website i get...

Hi,
This is regarding the just bake fraud happening wrt to online orders. I have ordered online my anniversary cake from just bake on 31st March 2021. But they have cancelled it saying the flavor not available but refund has not made to me. This is not only me who has faced issue but many others like me which you can see info here in https://www.consumercomplaints.in/bycompany/just-bake-a348295.html

I hope at-least...

I have bought dark chocolate cake for 850 rupees which tasted bitter and foul. I want to escalate this issue as this is 2nd time I am facing this issue....

We have ordered a cake for our 10th anniversary on 7th Mar 2021. A cake design was selected and when we received the cake on the day of our anniversary the design, name written on the cake are all wrong and was totally dissatified. We went to the shop spoken with the person whom we ordered and he gave a number as so called customer care. Those who spoke with us from the CC number were so rude that they don't care about their customer concerns...

On 13.01.2021 I ordered one cake for my wife’s birthday celebration through just bakes online ordering portal.Morning 11.32 I placed the order and made the payment through online mode and just bake confirmed the order for delivering the cake on 13.1.2021 at 5pm-6pm slot.But 5.30pm one Lady Hema (Just bake -Yelahanka) called and informed cake is not available.I arranged all party based on this order and got shocked with this information.br...

Order ID - JBWSD00115062
worst online order process of just bakes. they do not know how to run a process in a big and demanding city like Bangalore. I have ordered a cake yesterday and this was supposed to get delivered today. however in last minute when we chased up post the committed delivery slot (11am), it was told that they can't deliver. though I live at a quite connected area. they yet haven't refunded our money as well. I am...

I had placed an online order Order ID :JBWED008314 of Rusty Rasberry Chocolate cake 500gm on 30th Dec to be delivered on 31st December, the payment mode was online, they have included delivery charges during payment . When i called the store manager he said home delivery is not possible have issue with online order and asked me to cancel the order and get refund . I have made repeated calls to customer care, but the calls are unanswered ....

I have ordered for Ice Cake white Forest and the taste was so pathetic and taste less . It was so embarrassed situation at birthday party no one ate that cake it was fully dried up and no ice or cream stuffing . I took that cake to Frazer town branch were I purchased and asked them to taste it and I did not get any response from them. I want resolution for this. Request you to kindly consider my complaint....

I wanted to surprise my sister on her wedding anniversary but just bake spoiled everything. I have ordered for rusted Roseberry flavor paying 575 rs via net banking. I ordered around 12pm, instructed to deliver within 5pm. I received a call at 6;55pm saying that the flavor ordered was not available. They might have told it while taking the order itself. I would have managed with some other vendor. At 6:55 pm I was helpless to order with other...

I ordered a cake and paid 550rs online they were supposed to deliver the cake at 4 but none responded now at 6 when I called customer care they redirected to vidyanagar Guntur branch, that branch person responded and said delivery guys weren’t available so I kept waiting for 2 hours now at 8 when I called vidyanagar they were very rude and were repeatedly using bad words and they finally said they weren’t responsible for the cake now...

I have paid the money and ordered the cake.
They didn't deliver the cake also and they said they'll refund the money
On 2/10/2020 Friday they said they'll refund but till now I didn't receive any money...

Sir,
I have ordered cake from your justbake for home delivery on 16/09/2020. It has been acepted and also order is confirmed but while delivery on 19/09/2020 i dint get home delivery. The order received store person is telling me to collect the cake from the store.
If youre unable to do home delivery means why you are giving confirmation for home delivery.
Its too despotinted me for our day we dint recived cake...

Dear sir,

Yesterday (9-feb-20) i bought a dark brown cake (1kg) from poorvikas eatout arekere hulimavu, bangalore. My son's b'day is today 10th feb. So i asked them whether the cake is fresh. Looking at it, i was suspicious as it doesnt look fresh. There were 2 guys in the shop, i asked both of them. They said its fresh & received only this morning ie., 9th. But today the cake was not at all good. Pls note i'm regular cutomer...

I had a most disgusting experience with just bake, when they denied to deliver the themed cake on my daughter's birthday. The order was placed much in advance and the payment was made right then. I did not receive any call from them and finally on the day of delivery (Scheduled for 3 - 5 pm), i received a call from them at 3 pm that they cannot deliver the cake. Instead they can arrange a normal 1 kg cake and the call was disconnected. I...

I ordered cake online for my son's 1st year's birthday through Just bake App. Initially I ordered accessory basket but later I changed to number theme design and they confirmed change in whatsapp. Cake was supposed to be delivered on June15th 2019.
At the last moment they have delivered wrong design even that was not intact. Broken. This would be my last time that I use Just bake. No response from customer care either.
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