JustDial.com — Deduction of payment after discontinuation of justdial services

Address:J P Associates, West fort , Thrissur, Kerala, India , Pin: 680004

I have submitted an ECS stop request which is the method to discontinue all ongoing services with just dial and to cancel the auto deduction of their monthly subscription charges.I have submitted this request on june 3rd and send them all the required documents to stop ECS payment.But Just dial have debited the subscription charges for june and i got a message saying that there will be a deduction of the service charge in the month of july too.I got this message on july 1st. On enquiring about this they answered that this is because of the delay in submission of documents from the management side.This issue has to be resolved with immediate effect and the payment from july should have to be stopped with immediate effect.
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JustDial.com customer support has been notified about the posted complaint.
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Hello Joseph,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.

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