JustDial.com — fraud by tour operator

Nirav jansari

from Mumbai, Maharashtra

Address:

Orbis Holidays 32/2291 A23 2nd Floor, Vasudev Complex, Palarivattom, Cochin-25

Dear Team,

I have inquired for tour operator for my kochi tour.
Using Just dial one tour operator named Orbis holidays contacted.

They have given a plan and taken my 50% advance (23000) They have not even given booking and not refunding my money.

now i am following up from last 2 months but they are not responding nor returned a my money.

Request you to please help.

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JustDial.com customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2020

JustDial.com Customer Care's response Hi Nirav,

We regret the inconvenience it has caused you. Write to us on [protected]@justdial.com with your contact details or call on our customer care number [protected] so we can check and try to set it right for you.

Regards,
Team JustDial

Mar 16, 2020

Updated by Nirav jansari Respected Sir,

I have planned for a Kerala tour after my marriage for that i have inquired online. Orbis holidays (Tour Operator from kochi) contacted me.

Tour Operator: Orbis holidays

Tour Executive: JOJI GEORGE WhatsApp :+[protected] Phone No : [protected]

Given Address :32/2291 A 23, Second Floor, Vasudeva Complex

Palarivattom, Cochin-25, Kerala.

Website: www.keralaholidayz.in

I have discussed for my trip and finalized with all my demands and tour operator confirmed on it. For finalisation, Tour Operator demands 50% advance which I have transferred.

As I demanded tour operator has not given booking after taking 50% (Rs. 23000) advance. After so many trouble operators given only one booking. I have continued fall up for to send hotel bookings but operator has not given and started to give fraud booking which I have confirmed with hotel.

As tour date come close tour operator stop receiving calls and stop giving answer hence i have mailed to cancel the tour and return the money.

I have told to complain to police for such case at that time operator told to return back my money but Till date tour operator has not refunded my money. Request you to please help to get back my money and not answering call or messages.

I have attached all proof of conversation with tour operator Mr.Joji George for your reference.

I have complained to Kochi police from online portal also.

Complain Number : KCP5df33f7d86808

Request you to please helpto get back my money rom orbis holidays.

Regards

Niravkumar Jansari

Age : 28 Years

Mo : [protected]

Mail Id: [protected]@gmail.com

Address : B-204 Tulsi height society, Ajwa-waghodiya road vadodara

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Comments

jayadithya

I am Doddi.satyanarayana, owner of svr shopping mall, narsipatnam.my phone number is added to the other clothing shop.so i humbly request you to correct the problem.my mobile number is [protected]