JustDial.com — House hold items are missing and vendor is not picking my phone

Address:Ahmedabad

Hi Sir/Mam,

I have taken one contact of SRS Packers and Movers from Just Dial. Phone number of the vendor is : [protected] (Name - Rohit). He picked up my house hold item on 23rd of OCT from Gandhinagar (Gujarat) for Muzaffarpur (Bihar) and promised that he will provide me the tracking number and Driver number asap. Now after 15-16 days he is continuous disconnecting my phone and not answering of my phone. Even I asked to do the isurance of 70k and he took the money of 2100 as insurance amount and given false insurance (ICICI LOMBARD) I personally verified that insurance/policy number with ICICI and they confirmed that policy is forgery.
Now not sure what to do. I have asked my friend to visit the office which is mentioned in the receipt which he gave me but there are no office was there . Even Nabors are confirmed that Police has visited that placed multiple time. How come Just dial so irresponsible and without authentication just dial can verify this type of compony ??? I gave the all money and house hold item because i found that that company is verified in Justdial .

Now its your responsibility to do anything and provide me the parcel and all the details which I needed.
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2020
JustDial.com Customer Care's response
Hi,

We are sorry to hear that you have a concern in your contract.

Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

Regards,
Team Justdial
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