[Resolved] JustDial.com — jd pay - money transfer issue

Jaydeep Sengupta

from Kolkata, West Bengal

Oct 14, 2017

Address: Kolkata, West Bengal, 700045

Website: www.justdial.com/cms/jdpay?jdlite=0

Hello,

I would like to inform you that i have used just dial pay (Using web link) on 11.10.2017 at 23:12 for 3 transaction of rs.5000 each (Total - rs.15000) to cloud academy bangalore.

Although money was debited from my account (Using sbi debit card ending 1797 and the same was confirmed by sbi), cloud academy have confirmed that they have not received payment but sbi has confirmed that payment has been made and it is with jdpay.

Please find details as:

[protected]

Payment transactions:
[protected]
[protected]
[protected]

Payment link
http://jsdl.in/JDPay-BPK2p7Z2
https://wap.justdial.com/jdpay/payment/payment_form

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Nov 16, 2017

Complaint marked as Resolved

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2017

JustDial.com Customer Care's response Hi Jaydeep,

We regret the inconvenience. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

Team JD.

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Comments

yusuf1986

Jun 7, 2020

Bad Experience with JD PAy SERVICE IF JUSTDAIL...

My customer pay me 4 days before . but till today we have not received the amount, also the said amount already debited from customer account.
Customer Support for JD pay is Also Worst Service I have ever seen.
There is no support from Just Dail customer Executive.
I call Number Of times but not one Guide me. I was stuck.
BELOW continues messages hit from JD.
(THIRD REMINDER
We have received a payment of Rs. 800.00 on your behalf from maalika, 832925***** using JDpay. Transaction ID:BPA4P5T2
For securely receiving the same in your bank account, please click on the link below
http://jsdl.in/JDPay-BPA4P5T2)
OR call on [protected] and speak to JD Pay support for assistance.

Suman Kumar SK

Aug 20, 2022

Hello,

I would like to inform you that i have used just dial pay (Using web link) on 18.8.2022 at
7:57 PM for transaction of rs 300 to pushpanjali pranbir nursery kolkata.

Although money was debited from my account (Using sbi debit card ending 4092 and the same was confirmed by sbi), pushpanjali pranbir nursery have confirmed that they have not received payment but sbi has confirmed that payment has been made and it is with jdpay.

Payment transactions: