JustDial.com Complaints & Reviews

Marketing executive of just dial (Kolkata) mr subhajit dey can make you any type of fake commitment to fulfill his target and will completely brainwash you with different types of fake offers and make you start the contract with justdial.
This incident happened with me
Company name: autonetics
T first, we were suffering a lot with leads from just dial, because we came to know that before the contract your marketing executive mr subhajit dey have given us fake commitment that regularly basis we are going to receive at least one lead,
And since we are not receiving that we tried to communicate with him but he never even bothered to talk with us.
Not only that on 6 march while signing the contract of supreme package with him in my office he said that just dial is giving a offer of rs 800 for 2 month for live banner and after that no ecs will hit my account for banner but recently an ecs of rs 2300 & 1150 hit my account
Even he said me that for supreme package there will be no ecs for next two months, again it was a fake commitment

After all this he asked me to pay rs 2000 for a contract that was not started due to insufficient amount in my account. I paid him this amount at the last week of march 2017 till yesterday i didn't get any respond from him. As soon as i launched a complain against him he called me and said me has started the contract with a name of different organisation putting my phone number with that.
Since that i am calling that guy on regular basis but he is showing an arrogant attitude to me and from last two months he is not responding to my calls. I am really very much surprised how can a marketing representative of a reputed company can behave like this with his client.
I hope just dial will give a look on it and take some step on this matter as soon as possible. I will request just dial to send this guy to my office as soon as possible to solve out this misunderstanding. I have full prove what type of fake commitment he has made to his client on the name of justdial. I think in this reputation of the company will be hampered.

I am suffering a lot with this guy, kindly arrange a meeting in my office as soon as possible since i cant discuss all the problems over phone or over mail

Hello
1. 15 Sept2017 i started Just dial fixed area contract 3000+GST given advance 2 month total 7100
2. There was no feedback in this so i requested to change to supreme package delhi ncr on 27sept2017. I paid online by debit card payment of 3540 that means third month advance. they converted to supreme package
3. Now they deducted ECS of 3540 on 30 september 2017
4. Now total 4 month advance given
5. Now i got message today that on 10 sept 2017 your next ecs will be deducted.

That means in 20 days of time 5 month advance taken by just dial. Even i told so many times to skip this ecs they ignored. If had to give this much ecs why should i not given yearly advance.

Anyway KINDLY REMOVE MY CONTRACT. I am telling in 3 month advance. You have already taken that amount. Give me reply in mail in written and give assurance for this closure.

KINDLY ASK JUST DIAL. if they taken 2nd and 3rd ECS on 27 and 30 september why they taking again in 10 days another ECS????

Anyway we are not interested in their explaination. we simply want to close this contract and telling 3 month before. Just dial already taken 4 month advance. Stop ECS of 10 oct2017 and given me in written that they stopped contract.

Innovision IT Solutions

It has completed 7 months with justdial and i am not getting any help in my business bu advertising with them so i called up justdial customer care to stop my services with justdial as i am not in my financial conditions to pay justdial services. I already have a deposit amount with them. But still they are asking me to continue for full 12 months.....

I have taken monthly plan as directed by just dial executive, now they are saying its yearly plan and they taking money from my bank account, i asked the executive he just dial service can be stopped after 2 months so i paid 5000 rupees and he asked me to provide cancelled cheque so i had given one cheque, now they are deducting twice. I'm requesting them to remove listing, they are ignoring the request.

Sub: (Giving reference to wrong and cheating peoples, who made us in mental torture since last two days)

We have took self-driving rental car from the person amir-, thing is we need on 30th morning 4am but, amir (Car owner) has told that you can take by 29th night 11pm itself there is no issue for 5 hours difference so, that we have taken on 29th night 11pm, on 2rd night by 11pm we made a call to amir and asked where we have to drop the car, he has told that you can bring by tomorrow morning itself no issues about that but, when we dropped on 3rd morning he asking 2100 rupees excess as a extra one day charge and at-last we have given 1000 rupees excess.

Note: per day rent amount is 2100//before we taken car, we have to submitted our id proof and one bike with rc to that person. (Amir)

We have paid 1000 rupees excess and asked our id proof and our bike, he said that i will take your vehicle within 1hour to necklace road so that, we came to our place. Since 3rd morning onward to 4th evening we are continuously calling to him but, he is saying that will bring, will bring and atlast we asked to come near kharithabad near big ganesh temple
Even there he was not available and he has parked our vehicle in one of his friend house. After a long discussion with his friend we took our vehicle back with full of mental torture and two days money loss due to vehicle is not available.

Why for such a wrong and irresponsible people are getting reference from just dial?

Conclusion,
We are feeling disgusting to use just dial from today onwards and we need refund of my complete investment which i given for this rent (Which is 7300) and remove that person from the just dial and just dial should be improve as well.

I want to complaint some wrong commitments by your executive (Mr. Abhijeet roy)

1. Agreement has been issued on the activation of account, but still its not issued till date.
2. No invoice has been issued till date against the initial payment of rs.15340 by cheque.
3. Hide the cancellation policy if not satisfied with justdial services. Even verbally communicate us that when we want to discontinue we can do it on monthly basis.
4. Did not communicate about the early deduction of ist ecs.
5. Up to date we did not sign any agreement except 6 ecs forms.

Now the justdial customer care told us that you cannot discontinue/stop the ecs for remaining part of the 365 days but we did not sign any such agreement/document. Also the customer care instead of supporting us, sound rudely.

Please stop this type o[censored]nethical practices by your executives, atleast this type of fraudulent activities cannot be expected from a brand like justdial.

Dear sir/madam,

I have done transaction by using just dial app from internet for bsnl prepaid recharge of amount rs.250
My transaction id is igaccsnph2 rs 250 on 2nd oct 2017 at 9:95 am just dial is collected amount from my sbi net banking account. Just dial is not done bsnl recharge of amount rs.250/-

Two persons called me in different times and with different mobile numbers

1) [protected] — date and time of call 02/10/2017 at 11:40 hrs
2) [protected] — date and time of call 02/10/2017 at 13:38 hrs

Saying they are from just dial and wanted to support me and asking my debit card number and credit card number for said bsnl prepaid mobile recharge amount rs 250/-revert back purpose.

I asked them why they need my debit card number and credit card number. As i have done the transaction via.net banking and how just dial is taken amount from my sbi account similarly they have to deposit the money of rs 250 if they are unable to recharge bsnl top up of rs.250/-

Hence i request you to revert my money to my net banking account without fail. Don't cheat the indian public like this otherwise i will complain in cyber police regarding this matter about just dial limited web site and their cheating the public in online.

As i called your customer care number [protected] 5 to 6 times they lift and tell every time will will connect to concern department and every time music starts and no body lifts the phone and each time i lost money in music hearing is about 10 to 15 rupees also it is big time waste and money waste of common public.
I put this in indian whats up groups to tell how just dial limited is cheating indian public.
Along with those mobile numbers.

If you are not depositing my hard earned money to my net banking account how you deducted similar manner you deposit otherwise this message will be circulated in two days to all whats up groups in india.
Be careful.


With regards

Shankarachari
Hyderabad - 500007,
Telangana state,
India.
Mobile:[protected]

I had registered in justdial befor two month for my initial business in gardening and maintenance as name of hanging garden, after registering the online i got call from justdial nagpur marketing person mr. Rohit (Contact no. [protected]) as discussed with him he comment us to register online for one month demo purpose that we will get response from clients, also he comments that after one month if we want we can quit services from justdial,
At time of register he taken some documents from us (Address proof, cross chaque, id proof)
Now i am trying to quit this service from one month but your costumer care no. Dose not responding as well as your local marketing preson also avoiding our call,
Due to your this bad services i had made my account as zero balance but your account dept. Has submit chaque for payment which gose bounce, this thing is really going bad impression for my banking account status,
So please to close your justdial service as possible as early,

Regard

Pravin dahake
[protected]
Nagpur,

Dear v,
You have requested for an appointment with dr. Ilambarathi m on 02 october 2017 at 7:00 pm. We shall confirm your appointment as soon as possible.
Appointment id: #drr1r9m9

To modify/cancel the appointment, please click here.http://jsdl.in/CAN-U-DRR1R9M9
In case of queries/concerns, please contact us at [protected] or [protected]@justdial.com
Patient suffered harassment

Regards,
Team justdial

Dear sir/madam,
Today i have recharged via your just dial limited for bsnl prepaid number [protected] for rs 250.
Transaction number 1gaccsnph2
02oct2017 09:35am
Amount not credited to bsnl and recharge not done.

I request you to to bsnl recharge rs 250
Which you have deducted from my account.

Regards
Shankarachar m sutar
Hyderabad
[protected]

Dear team just dial,

We are having resort in ranthambhore by the name of ranthambhore national resort.

On just dial our property name & contact number is wrongly mentioned.

Wrong name – ranthambhore national regency.
Wrong number – [protected]

Right name - ranthambhore national resort.
Right number – [protected].

Kindly rectify the same asap.

Thanks & regard's

Mohd. Asif
General manager
+91-[protected], [protected]
+[protected]
Ranthambhore national resort
Formerly known as ranthambhore national regency.

अमित कुमार कश्यप सेक्टर 70 का निवासी हूं मेरी दुकान सेक्टर 73 में रेफ्रिजरेशन और एयर कंडीशनर की है एक बार मुझे जस्ट डायल से एक फोन आया कि आप जस्ट डायल पर अपना नाम रजिस्टर करवा लें तो आपके काम में तरक्की होगी तरक्की तो कुछ भी नहीं पर उन्होंने मुझे बर्बाद कर दिया क्योंकि बार-बार मेरे खाते से पैसा काटे जा रहे हैं काम तो मुझे कुछ दिया नहीं छह-सात महीने हो गए हैं हर महीने पैसे काट लेते हैं काम केवल 8 से 10 दिनों के लिए मिला था अप्रैल 2017 में रजिस्टर्ड करवाया था अब अक्टूबर 2017 शुरू होने वाला है अभी तक पैसे कट रहे हैं काम तो केवल अप्रैल में 1 हफ्ते के आसपास ही आया था जसपाल ने मुझे धोखा दिया और मेरे खाते से बार बार पैसे निकाले हैं कृपया जस्ट डायल को बंद किया जाए और मेरे जैसे और भी कस्टमर हैं उन्हें न्याय दिया जाए बस मेरी यही कंप्लेंट है कि जस्ट डायल किसी और कस्टमर के साथ कैसा ना करें ऐसे धोखाधड़ी ना करें बोले कुछ करे कुछ कृपया जस्ट डायल से कोई भी काम ना ले न करवाएं धन्यवाद

मैं अमित कुमार कश्यप सेक्टर 70 नोएडा का निवासी हूं मेरी दुकान सेक्टर 73 नोएडा में रेफ्रिजरेशन और एयर कंडीशनर मकैनिक की है मुझे एक बार जस्ट डायल से फोन आया कि आप जस्ट डायल पर अपना काम रजिस्टर्ड करवा लो उसके बाद आपको फोन पर और मैसेज पर नए नए काम दिए जाएंगे उसके बदले में कुछ डालने मुझसे ₹ 2300 का एक चेक साइन करा कर ले लिया मुझसे बोला गया कि यह सेवा जब आप चाहोगे बंद कर दी जाएगी तो मैंने जस्ट डायल वालों से केवल 1 महीने के लिए अप्रैल 2017 मैं यह सेवा शुरू करा ली मुझे 810 दिन तो काम के लिए कॉल और मैसेज आए उसके बाद बंद हो गए लेकिन मेरे खाते में बार बार चेक लगाए जा रहे हैं जबकि मैंने एक महीने बाद ही फोन करके मना कर दिया था और जस्ट डायल के ऑफिस जाकर भी सेवा बंद करने के लिए बात की लेकिन उन्होंने यह सेवा अभी तक बंद नहीं की और मेरे खाते से लगातार पैसे निकाले जा रहे हैं मैं जस्ट डायल से बहुत ही परेशान हूं जस्ट डायल ने लगातार छह महीने से मेरे खाते से रुपए काट रही है मैं चाहता हूं कि जस्ट डायल पर मुकदमा दायर हो जिसे कभी कोई कस्टमर परेशान ना हो जस्ट डायल बहुत ही धोखाधड़ी करती है इसे बंद किया जाए और कस्टमर को आजादी दिलाई जाए ll जस्ट डायल हाय ! हाय!

जस्ट डायल ने मुझसे एक चेक लिया और उसका विपरीत फायदा उठाकर महीने की किस्तों में बदल दिया मुझे बोला गया कि उसके बदले में मुझे मेरे रेफ्रिजरेशन और एयर कंडीशनर के काम के बारे में मुझे मैसेज और कॉल द्वारा काम दिया जाएगा मैंने जस्ट डायल से केवल 1 महीने के लिए ही यह सेवा शुरू करवाई थी जबकि आज 6 महीने हो गए हैं अभी तक कैसी हो बंद नहीं की गई और मेरे खाते में बार बार चेक लगाए जा रहे हैं जिसकी वजह से मेरे खाते से बार-बार पैसा कट रहा है मैंने कई बार फोन कॉल करके भी मना कर दिया है और जस्ट डायल के ऑफिस भी जाकर मना किया था पर अभी तक यह सेवा बंद नहीं की है जस्ट डायल कस्टमरों के साथ धोखा करती है और उन्हें परेशान करती है मेरी शिकायत है जस्ट डायल को बंद किया जाए वह जितने भी लोग परेशान हैं उन्हें उनकी परेशानी से आजादी दिलाई जाए l मैं अमित कश्यप सेक्टर 70 नोएडा का निवासी हूं और मेरी सेक्टर 73 में रेफ्रिजरेशन और एयर कंडीशन की दुकान हैl

Wrong information given by just dial.

Called just dial executive for package and executive come and collect the cheque same day. I already told him wanted positive leads all over delhi area. He given me delhi and delhi ncr area and given 20 keywords. And one wrong keyword add in my service. So for first 10 days executive call me and update the right keywords.. After that customer care executive always push that please change your package 41700 to 100000 so we give you a best positive leads but after 3 month we are not getting single positive leads and nobody visit our office. I am very upset because of just dial service please help and i want my money back.

Respected sir (Justdial.com),

Name: taxmaster consultancy
Address: 341 (Old 412), madhav plaza, opp. Sbi
Nr. Lal bunglow circle, jamnagar - 361001.
Cell: +91 [protected]

I have subscribed only for 1 year plan from june - 2016 for ecs of rs. 638 only, even though you have continued to deduct your ecs installment in two parts. I. E. 638/- and 16/-.

I have not signed any agreement for ecs of rs. 16/-

I have never subscribed for car loan and personal loans category, even though you are disturbing me by providing wrong lead.

Since, i have subscribed only for one year plan, accordingly i have maintain balance in my sb a/c.

Bank have charged ecs mandate charges of rs.472 (400+36+36) for 5 times i. E. Ecs of rs. 638 for 3 times and ecs of rs. 16 for 2 times. Total rs. 2360/-

Therefore, you are requested to kindly refund ecs mandate charges of rs. 2360 and discontinue to deduct installments.

I am totally dissatisfied with your system, services, employees etc...

I have request five times, but no action has been taken till now... Pl. Do needful.

Thanks and regards,
Ashwin madhudiya
[protected]

I called Just Dial executive to explain me and give me best contract. I wanted only faridabad area. He given me faridabad area and given 26 keywords. He wrongly added 1 keyword computer software developer.SO for first 4 days i got exquiry only in that wrong keywork. After so much effort they removed that. After that since last 5 days there is 0 leads. Their customer care says you have choosen faridabad as wrong area. there is no lead in those keywords. I told them to change contract to Delhi NCR Area with same price or less than that. They saild wait for 8 days. After that we will do that. Means they have only time to take money. They are not even trying to talk with proper person. My last 5 days wasted and now next 8 days will be wasted. they are planning to deduct monthly ECS first. Kindly take immediate action.

My number [protected] is wrongly updated on just dial. I got too many calls regarding the same and i am irritated by this. Earlier i was not aware that my number is updated here that's why i am getting calls. But later when i investigated i got my numbers posted here.

Being a girl it becomes very difficult to manage such calls. I request the concerned authorities to remove my number as soon as possible otherwise i have to seek legal remedy.

Awaiting for your positive response.

Sir/ma'am,

My telephone number [protected] has been wrongly listed as contact number for spectra fitness adda, sangli.

In spite of three separate telephonic complaints to erase my number from the fitness club's contact list, there has been no change so far. I am getting repeated wrong number calls from the fitness club's clients, as well as smss from your end about enquiries.

As there has been no action on your part in the past, i am now sending this written request. Kindly delete my telephone number from spectra fitness adda's contact details, or i will be forced to take legal action.

Thank you,
Bavicca bharathi,
[protected].

When i was started the service their sales manager met me and take all the details. And also agreed as i requested start my service from 15 oct 2016 but he started my service day one when he met me and he take my 3 months advance too. It's ok i managed my service. He was not discussed with me when the ecs will deduct. After two months i saw my bank statement there is deduction of justdial. I thought it's ok.
In between there is no deduction sms or mail from justdial even there is no acknowledgement.
The sales manager has not discussed with me regarding ecs bounce.in the month of december 2016 my ecs got bounce.in between 23 december 2016 to 05 january 2017 they attempted ecs deduction 7 times and this also not informed to me that ecs once got bounce again and again they will attempt.in this between bank charged me a high amount than the ecs amount. After the long discussion with justdial team they are not provided any charges to me and they also not agreed that there is any miscommunication with me. I again and again told them please set a alert before deducting ecs but till date there is no alert sms, call or mail i got. At the last communication with justdial they informed me that my last ecs is on august 2017 but when i check my bank again they attempt ecs for september 2017. When i called justdial they are telling ecs contract is one year but they saying that ecs will not stop when you are not giving confirmation.
At this point no justdial people called me regarding the ecs stop or contract renew.
I am requesting please be interact with your customers regarding the contracts and issues and support.