[Resolved]  JustDial.com — my mobile no is mischiously linked to some real estate agency which i have no contact

Address:560043
Website:www.justdial.com/Bangalore/Neeraja-Halcyon-Horamavu/080PXX80-XX80-180222224553-D5K4_BZDET

Dear sir

U might me knowing i am taking of this issue, were in my email id was wrongly connected to a listing of neeraja halcyon in bangalore
Follow the link - https://www.justdial.com/Bangalore/Neeraja-Halcyon-Horamavu/080PXX80-XX[protected]D5K4_BZDET

This is what happened

1) i was receiving repeated call for rental for this property called neeraja halcyon in bangalore.
One of the enquirer was kind enough to inform me that my mobile no was picked up from amjust dial listing.

This is what i notice -
1. https://drive.google.com/file/d/1tQyYgz35CEkaSoVmaLaL3x0YfT3QdaMh/view?usp=sharing
2. https://drive.google.com/file/d/1CXQRJxlv6ECYSiryFTz15GL3BsG2Iy7E/view?usp=sharing
3. https://drive.google.com/file/d/1coVNevwcyB9_kjuyq5eRgSc4pvareCoB/view?usp=sharing

2) i called just dial and asked to delete my number from the listing. After repeated calls, i notice my number is removed from the page. But its still visible. When a person surfing the net tries to send a email or sms - if he clicks the button - my name in part appears along with my mobile no. [protected]. How the hell u are working. - check this link - https://drive.google.com/file/d/17N0pvz72KahQ0bnIx6CCpwYcvEKGk03I/view?usp=sharing
Also if any one selects the review button - they can see my no - https://drive.google.com/file/d/1DHP2Rc6mZWWvnWtcwOLQcZOUMSjyjk5V/view?usp=sharing
When i have no connection with this advertisement how did u allow some one to use my number without otp varification
Even after repeated complaints from myself with official no [protected], u are unable to take any action.
Your customer service always give a message they will call back, and solve this problem - but this is never happening.
I[censored] cannot be able to remove my no or name wrongly linked to this free advt, u are liable to delete the advt down. And u should own responsibility to allow some one to use my no of your website without any connection of mine to this advt.
Please bring down this advt of delete my name and number connected to this immediately.
I will wait for your feed back till 12 pm or else i will just pump this email to all my contacts and web blogg stops, facebook and other social points which is bound to question the very security setup of justdial

A simple question - if some one links and house for sale and links a police commissioner's number to it, in your website. Can u escape for your mistake.

I[censored] cannot have enough security options in place to check the genuinity of the advertisement published on ur portal, just do not handle ur business. Just pack off.

For more details - visit - https://drive.google.com/drive/folders/1B7JPXT19ObU7NRCz3zrq85trgff6hRub?usp=sharing
Was this information helpful?
No (0)
Yes (0)
Apr 23, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Mar 19, 2018
JustDial.com Customer Care's response
Hello Mr S Babu Reddy,

As discussed, your issue is been resolved.

Kindly reach us on[protected] or write us on [protected]@justdial.com
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    JustDial.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    4241
    Pending
    1859
    Resolved
    2024
    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all JustDial.com contact information