JustDial.com Complaints & Reviews

Dear team/anuj,

Justdial is not stopping my ecs as i dont want to use the service. My business closed in aug2017. I informed them well and now they are denying. I was initially informed that this is a contract for 1 year, but the ecs payments kept going for following business:

Hydro gym and boxing club
A unit of diy entertainment private limited
101 ss plaza
Sector 47 gurgaon
[protected]

Ecs payments - rs 1864 & rs 200 on 7th of each month.

At the time of paid registration with justdial, mr rastogi even told me that the registration can be cancelled any time when i want to stop the service to sell the service.

Now when i asked to justdial to cancel my registration and stop my ecs they told me that the minimum contract period is 1 year and it could not be stopped for this much period and they are forcing me to use their service. They are not stopping my ecs.

However i have informed anuj from accounts that - my business stopped it's operations from 31st august 2016. It's been almost 8 months since the business is over. After a huge loss in business, your company might be feeling proud to cheat people with tricky sales pitch and assurances for support - but the kind of inconvenience you people cause to innocent customers will make justdial payback some day.

I have all the call recordings requesting to cancel this ecs manadte.

If i don't get refunds for 8 months i am charged extra. I won't hesitate to go legal way.

Stop ecs payments immediately and give me my money back.

Nidhi chhikara
[protected]
[protected]

I've recharge my number [protected] but I havent received any order..kindly please recharge my number as soon as possible because it's urgent..can you do it now it's important ..I've recharge of an amount of 99 though debit banking from bandhan bank of india.. Please Kindly recharge my number now it's a request.. Thanking you
Merilyn
Shillong

Justdial is giving Fake Leads to their Registered Vendors and i am one of them, They make a excuse now that we cant stop ecs before 9 or 10 months. When i have send them mail again and again then they represent my ecs before 15 days of billing date without contact me. I paid them 28, 000+ still they are bothering and harress me to pay continue money. When i will call their Customer Care, they will say mam it's your fault, we are giving you customers but you are not able to convince them infact most of the nos are switched off, most of says we inquired before two months ago, some are vendors or manufacturers, some who want job. Please help me out and save my account and money.

As per agreement the just dial has cheated with me. So as per my complaint stop ecs immediately and refund my money. From 1st day from agreement you display my name wrong. Its service.com but on your side servicecom. Why should pay if your unable my name correct & for that i call and email many times with document to yours consult dept.
I really request you stop ecs immediately other wise i case against you & your team.
Yesterday from your consult dept mrs pooja called me and her language is not good. So please stop ecs.

My complaint no 717218 this is not solve properly. So i don't have any interest in your company and there fake leads. I want ecs cancellation confirmation my email only. I am not interested to talk your unprofessional employee.

Sayeed traders
Listed business no [protected]
Is been contracted in 2014
After 6 months not satisfied with the services. request to stop the service and the service is stopped because am not running the business
It is been continued again from last 6 months with out any intimation my Ecs us been hitting continuously
I request u stop my Ecs and return my amount because I am not in that business

​​
​Hello Justdial,

After raising my concern to stop ECS on 7-mar-2017 through an email to justdial​, till now my concern is not resolved. Congratulations to the Justdial team for dodging my concern by trying to convince me with irrelevant reports generated by your system. Mrs Annapoorna was assigned as the concerned person to address our issue. But she being an irresponsible person, just hangs up on me saying that she will call me back within 30 minutes. And this 30 minutes has extended to 25 days.
Myself being an entrepreneur is very difficult for me to stand behind you guys everyday to get my concern resolved. I cannot waste my precious time on such petty matters because I too have a business to run. When I already made my request so clear to you guys, why do you keep dodging my concern. Meanwhile you already deducted this month's fee of Rs 9048.

Company: Sri Lakshmi Engineering

Hi,
I am from Exide jr battery .from Sri Nagar Colony I have taken a contract 3 months by sale excutive person vicky . my contract amount is 11400.i told I will pay by 2 cheque he excepted then I have given the cheque date 30 he agreed then 1 month I got excellent leads and in 2nd month I got leads but it is waste of leads every customer is telling I have already contract other person thank you he is telling after I have for just 5 times then also I have not got any leads then I went begumpet to the customer support I meet with prajit I told him everything then told me that I will stop your ECS in 2 days and I will take letter he told he taken then after 3 three again I went to customer support he told I have told my complaint team manager she is not responding he told then I talk with the manager she told that she will stop the ESC and refund letter taken then I have call 4 to 10 I have call but some other persons ar telling that she is busy she cantact afterwards but she is not responsible for his duty.
Sir,
Please kindly take a action

Muje apne ghar me interior karwana tha. Mene just dial se muje vijay interior decorator kaa no diya gaya jisme mr. Vijay naam kaa admi ne muje call kiya or bola muje aap kaa no just dial se mila hai interior ke work ke liye mene just dial par vishwas karte huhe 19000 rs advance diye or bola 2 din me aap kaa kaam start ho jayega.2 din baad se hi usne mene phone ni pick kiya. Mobile no hai [protected] no hai jo pick ni kartha ab me kya karu just dial kuch kar sakth hai to thi hai ni tome police complain karuga jisme just dial kaa naam bi aayega plz reply

We are academy for various courses, by the name ACCM, The package we opted for our promotion for Rs 360000 was to receive Leads from justdial so that we could convert them into students, but the leads we got was from so far areas that the actual purpose was not fulfilled .despite repeated reminders and requests .The visit made by the staff of justdial after complaining was of no use, and resulted in fight among themselves( Atul, Devender & Sushant) demanded more money to resolve our problem Rs 7000+.
We request you to please refund our money as they have not provided us of any kind of service as admitted by them they have 27000 Rs .left from our package as on 22/03/2017.We would like them to refund our complete amount of 36000 Rs,

Just dial not giving proper customers enquiries,
they missed some datas about customers,
we are taking premium plan from just dial
but the product is not worth for us
they are asking premium plan many times
complaints not solved
we are complained many times
different person take this issue
but cannot solved
for further process contact our number

kindly resolve our complaint

Have place order through online for One Kg Black Forest cake to be delivered at Kalyan west under order reference no.1551785. I was relaxed post confirmation of the order with online payment of Rs.650 ( Rs. 550/- for the cake and Rs.100/- towards the delivery charges ) with the contact numbers to know the status.

Am shock to receive a message within 13 minutes saying regret will not be able to deliver the said cake. Immediately tried to reach your office on[protected] /[protected] and [protected].

Finaly i got through on [protected] and spoke to Khusboo since the line was bad the line got disconnected. Again the call got connected and am not sure the name of the lady to whom i was talking. It was totally dissappointing to say that such a esteem company like JD has staff which are not polite and only two words " SORRY " REGRET' and the reason that your order team is not able to reach the Moginis cake shop hence the order is cancelled, i countered her saying you be on line i will conference with the Moginis shop after hearing this without wasting anytime she disconnected the call.

I would like to know the understanding between JD and Moginis as a customer. Have already transfered the amount of INR650/- I need the said money immediately along with compensation for not adhering to the terms of the order.

Appreciate your response immediately.

Just dile itni badi company keise bani me batata hu.. ye ek juth ke aadhar par khadi company he jo juthe aur makaar logo ko kaam pe rakhti he aur kuch bhi bolke bas contract sign karake ecs chalu karade bas baad me costomer jaye bhaad me unka call kue uthane ka aur aap unko kuch pucho to makkar log bolte he ki aap ne contract sign karte time padha nahi tha kya. Agar contract pura padhna hi hota to unke executive pe bharosa nahi karna chahiye.. justdile me to aise aise log bhare he jo contract sign karane ke liye kisi bhi hud tuk juth bol sakte he. Meri guzarish he ki justdile ka contract koi bhi na le wo third class cetegery ki company he jo bas peise jama karne ka kaam karti he.

Previously i have a subscription with justdial for which i have send a mail to justdial mumbai to unsubscribe but even after unsubscribing then have deducted ecs from my account for 10 months.
Then a guy from your company came to me and told me that we will compensate all the money deducted from you account so we are providing this subscription of 17000/- in just 6900 for 12 months.

I have not received any single inquiry in past 45 days.
I have paid on 07/01/2017 and since then i am expecting at-least 1 inquiry per week but that to is not possible with just dial till now.
Apart from no inquiry some time it gives inquiry to me from my self if i just open justdial page on my computer and get an sms that i have just inquired about myself.
And when i tried to report about this thing on customer support then miss behaved with me and told me that they can't do any thing.

Just dial's executive Mr Sherif from coimbatore, looking Kerala region contacted me to register in Just dial. During the discussion, i asked him the average leads generated from my district for the last 3-4 months. He told it's near about 13 and he told the conversion ratio is higher in justdial than any other sites. From the month of registration onwards, i am getting only 1 or 2 leads per month, and that all are totally waste leads. When we call them, customers tell, "we just simply looked and no plan of buying". For the sake, just dial is simply providing some contact details, which are of no use. There cost is also too high. Dont trust the just dial. its an utter waste. At the same time, i registered in Sulekha.com. They are providing 4-5 leads per month. All the leads are 100% genuine and i got 3 orders from sulekha. The rate is also very cheaper than just dial...

Please dont register with just dial..its an utter waste. When we call the executive after the sales, he is not picking the call there after.

Hello justdial,
I am anurag shrivastava,
running an art studio in jaipur. 6 months ago a marketing executive Mr. sumit came to me and show me a plan for 1 year.
at that time i didn't had that much amount to get that plan for listing. So he told me for a cheque of 5200 as first installment. and said that he will not drop that cheque in bank without asking me, but he dropped without asking me and that I didn't had that amount in my account so my cheque was bounced and i became a defaulter because of him.
recently someone deposit 5000 rupees in my account and 3000 from that amount was deducted because of CHQ RTN fine.
What was my fault. now i am calling him but didn't picked my phone. Is it justdial's policy to make someone con. this kind of act by ur executives make negative repo of justdial. do something for me. i am in big loss and this 5000 was mean a lot for me.
thank you.

Anurag Shrivastava.

You have listed aastha packers & movers, kabir nagar, tatibandha, raipur, chhattisgarh with 4.3 rating. While it is unreliable packers so pls. Don't miss guide the people.
To aware other people i wish to de-rate this agency.

In background i want to tell that i shifted houshold material from baloda bazar, raipur to bhavnagar, gujarat. They damaged my material ie. Dinning table, freeze and theft my sony camera of rs. 8000.

Once i raise the complain to authroized person he replied to check. But frequent follow-up he replied rudely and abusing added slungs in language. So i stop the follow - up and left the matter.

Purpose of mail is to escape the innocent public from this unbelievable, unreliable, inferior packers to use.

Pls. Revert your action i can share lr and billing copy if want

With regards,
Amit sharma,
Mob.- [protected]

Getting multiple call's everyday enquiring about Mira rd cafe coffee day kindly change my number asap. Even after repeated complaints Ur not able to solve thing's. Kindly resolve this ASAP. Though the matter was escalated so many times there is no response time as to when will the same be resolved. Have got numerous call's from your call center as well but to no avail. Please take this up on priority

Hi, I request for justdaile company I request for you I almost I calling for you my business neme is devyani tours & Travel but I calling for justdail your side your oprater toking irovli travel but I requesting chang my business name but not respons most important I not happy your side Leeds I am request for you pls closed my ecs I am not paying this amount .

Dear,

I have issued a cheque earlier for rupees 7000 as a payment for retain the contract under the listing "overseas education consultants for canada" and "overseas education consultants for usa.

Since your employees (Suresh - [protected] and suganya - [protected]) informed me that they lost the cheque and requested me for another cheque 013270 (Please refer to the email from suganya)

But on march 2nd i am seeing both the cheques been deposited and my account got debited twice for the same amount. And the worst part is there is no response from both your employers when i tried to call them.

I request you to take this complaint on a higher priority and transfer my funds back this week itself. I am not interested in running back of just dial for my money with because of your employer's being lethargic and making fake promises. Please keep me informed about the action taken on both of them.

Please find my account number below :

Fly n study overseas
Idbi bank
Account no. [protected]
Arumbakkam chennai branch
Ifsc. Ibkl0002002

Below is the mail which i have sent to just dial even then also they do not revert me .

Team,

As per discussion we spoke around 25 minutes i have the call recording is with me and every minute i said i have shutdown my business and driving my personal car and also told to your Representative mr ujwal that please stop my ecs i am not in a condition to run my business further but he never understands my problem, so in the end i told ujwal that if you are not able to stop my ecs then i am going to close my bank account from which ecs is going on and also put everything on social media so that this thing you cannot do with any other customer in future.

Remeber just for the greed of 2876 rs you are going to lose such a brand image in the marcket of delhi and that is my promise to you i will put all these things on twiter tagging your MD CEO and all my friends and on facebook too

so its better stop my ecs and carry on with your brand image