JustDial.com Complaints & Reviews

My name is Sunil Yewale. I don't have any single relation / contract with Just dial but dtd 16.Sept 2016 from my account 1461 X 2 = 2922. two ECS are deducted. hows you do it i don't no.
also I have submitted 5 to 6 time my bank statement on [protected]@justdial.com kindly check & confirm or call me immediate. i have required this amount immediately return. bcz still i dont have receive any single respons from your side. other wise i will go to complaint

Dear sir,

For the last few days, i've been getting lots of call from unknown agencies, ads/recruitment fairs, job portals.. Etc. For whatever reasons i think it was a prank they were doing.

They all say they've got my number from justdial. It would be better to warn the staff/owner mr vss mani that you cannot give anyone's telephone numbers to random agencies/persons. I'd urge to investigate the matter as to how (1 example) [protected] called me during office hours (Unsolicited call) even though my number is in dnd directory and cited justdial as the source for her calling.

Please reply via message in case you could find the source. And, i shall have to take strict legal/police action against justdial guys. Warning!
I'll soon be e-mailing to concerned people to put your company under scrutiny. As well as legal action to ensure mr vss mani takes more interest in what his employees are doing to harass us for no apparent reason.

Regards,

Jay
Nagpur

Hello JD team,

My travels name ; Sanvitha Travels, Udumalpet.

This year, one year amount paid, Then its activated on Feb 2016.

That time all the keywords added, inclding Taxi services & Call Taxi.

During that time, i submitted Taxi permit details to Just dial Team,

Two weeks before one person called from chennai, The person name Ganga, she told me to verifying my keywords like that.

I told i am running Taxi services & call taxi services in udumalpet like that.

After that some of the keywords, she removed. especially Taxi services & call taxi keywords in udumalpet.

Why its removed, If you not add these keywords, in udumalpet,

Next year i am not renewal all the three places. ( Udumalpet, Pollachi & Palani.).

Please provide the feed back through Mail.

Regards

Sanvitha Travels

[protected]

Just dial representative promised to provide several leads per day. Due to failure of their services, I decided yo stop their services immediately but they denied and continued to deduct ECS from my bank. They say that 9 months is compulsory and then 3 months notice. Plz don't sign their agreement. . Fraud.. absolutely fraud.. they provide no after sales service. Employees are told to be tough after payment is received. CHOR.. THIEVES. ..

Theft from Just Dial
Without my permission Ms. Just Dial Company register ECS to my bank account. and start withdrawing money from my account. i am sending lots of complaints through email & Phones regarding this theft from my account. but they did not give single solution to me. from last Two month they continuously withdraw money from my account. i totally harass from these corporate loot. cant understand, what i do???
I request this NATIONAL CONSUMER COMPLAINT FORUM, please help me and save me from these type of corporate loot. and help me to get refund of money.

Just dial is a total Fraud comapny and they are simply robbing consumers . I had singed up with just dial and had specifically told them that I want a 2 month trial only . A person named Vaibhav had come to my house to get it registered . He clearly told me that if I do not wish to continue I can just send an email to [protected]@justdial.com and my ECS will be stopped . But now after two months they won't stop the ECS and are telling me that I have signed a 1 yr contract with them . I was never told that it is a 1 yr contract and now they are harresing me saying I have signed a contract . They daily send the ECS payment to my bank for which I am charged 46 rs as there is no balance in the account and the ECS is returned . A person named Sailesh keeps on Calling me and telling me we will give you better leads but I clearly told him I don't want to continue with the listing but he keeps on telling me that I have signed a 1 year contract . Please somebody guide me how to go forward with this as I want to teach them a good lesson .

Namaskaram, i am duraisamy 3/6/2016 I gave cheque to rajsekar Coimbatore person. Balaji was the person informed the JD omni combo package. They told with in 25 days it will active. But till now 14/9/2016 no response. After 25 days we called him they told with in 45 days your money will return by cheque. But nothing was happened. I am really upset for justdial customer service. Its horrible to call & mailing so many times again & again. Irresponsible people. Very very very Bad service.

I have a contract with just dial limited for physiotherapy category 1st position for in advance of Rs. 3000/-selected pin code. after one month I saw that my position in tha category 5th or 6th. I wanted to close this contract.i call them as much as I can. Mailed them a few. But they produced ecs cheque ti my Nono account and got bounced. After that I mailed them again. They replied that they are agree to close that contract. But on 12th September 2016 they charged again the ecs of Rs.1725/- i called them but they answered not satisfactory. Please help.

I have called to get the information of coaching centre and asked the person to send by message and she confirmed that she will send the information by message and now I m continually getting call from vendor which I dnt want.
I call back to just dial and asked why it is happening I have not asked you to update my number to vendor list and asked to remove it but she refuse to change it.
Kindly do the needful and remove my number from there as soon as possible.

I am really worried about Justdial services once again. I am being hopeless on your executive service too.

On 22nd July 2016, Mr Prantik Bhattacharjee, Sr. Executive Business Development, had come to me and I made a new contact with just dial. As I was a unhappy customer, I asked him to give me best package for me. He had given me the good plan where he showed me on justdial software that I can get approx 108 leads every month. He also told me if I pay money by Cash, then I can get service from that day. By the way, he confirmed me that my contact was gone live on 24th July 2016. From that 24th July to till date (1st Aug), its already 8 days span, I have got 5 leads only. Out of these 5 leads, I made 2 test calls and 1 is out of the state (Jamsedpur). Only 2 leads are contactable.

Once again, I am telling you I am really hopeless on this service. Last few days I am trying to contact with Mr Prantik Bhattacharjee, but he is not doing anything for me. Now he is avoiding me day by day.

I am trying to stop my monthly ECS, sent lot of emails, lots of phone calls, but nobody cares about it. They are sending their auto generated emails only.

So if anybody is taking action on justdial, please contact me, I will be with you to fight with justdial.

I have paid for the service's but not a single intimation received from just dial till 3 months and till the service's are not activated.

they will promise activation of service's with in 10 days but do not respond after they got their check and they will not respond as they only call for sale's and do not attain customer complaints.

they will keep on same track every time you call them, wait for the best.

A third class and a fraud organisation, where they say no refund policy but they do not activate service's as well.

A FRAUD A FRAUD A FRAUD

NEVER PAY TO JUST DIAL FOR ADVERTISEMENT

Hello, myself Rohit Rathi from Rathi Overseas, solapur, we are using premium packages of just dial form last 4 to 5 years, just dial has recently launched a new product JDOMNI. this is one of the primium product of the company and priced at 75000/- for 5 years. we purchased this product around 10th march. the representative was insisting as the price were suppose to get doubled. the company were suppose to deliver the products in 45 days and we could start working on the same. but we are in mid of august and still the product has technical faults and we are unable to use it,

more over the company has sold same product at the price of 22800/- that is almost 1/3 of the price which we paid for it, to our competitors in the same month of march. they call it as it was offer for that time.

as being an loyal customer of the company and considering the reputation of the company, we are extremely disappointed with such type of company policy. we have conveyed this problem with many of there executives, but no one has proper answer, we have purchased this product because it had premium price and our competitors will not prefer it as the price and the concept was new. but they have distributed it at cheep price.

3.5 years back I took sim card in Banglore, later I came to know this no is used by some other guy who is owner of Apsara electronic shop . I started getting calls from bank for pending payment and customers, some customers complaint in just dial for wrong information on website. Later I got call from JUSTDIAL for verification I told to remove my number. 4-5 times I got same call, calling from JUSTDIAL to verification of number, but they didn't remove number.

Hi my self santosh shamble. as last 8/9 months back i called u for job nd u gave me rise India enterprise number they called me. nd mr ram taken 1, 0000 rupees i hve all the bank statement also ... so he taken money nd they din providing me job.in that my frnd also will b ther kamlesh pratik nd me he taken 100000 frm me 125000 frm kamlesh 80000 frm pratik.nd if they din provide me job then atlest they have to return the money ... today m going crime branch office. [protected] its my number nd down side tht those agent number
ram[protected]
vandana [protected]

Hi

Iam tushar dhawan owner of oscar health care services ph [protected] iam having running contract with you. I want to discuss my problem regarding with your team leader in just dial mrs seema pareek. Before this contract iam having 4th position contract with me mrs seems pareek called me and said sir you this fourth position contract is going to over please switch to other contract beofre my contract get over you will not even get this running contract with you. So i gave her 68000 rupees and 13800 rupees fir the running contract ok. Than yesterday she again called me and said that sir you have good new again. She said fourth postion is avable ok i aksed please book my postion she said ok sir i will book your position please send me the check i said ok please take the check i gave the check of rs 48000 to her marketing guy than she said this position is booked for you for 4 catergory i said ok. And she also gave me recipt regarding this. Sir wthever you giys are doing but in this way or other you guys making people fool so, iam going to send her notice regarding making false policy with customer

Sent from my iphone

Dear S/M,

Our id is The Home Style (PX612.X612.[protected].S5R4)
we are not getting any sms & emails since last 15 days
& we had tried from our concerned no. to just dail search
they had not giving our name & no. to the customers sms.
As i have paid a total of 5500/ - in last month on 22 may 2016
JD Correspondence afzal had offered a package of Rs 7000for 1 year
in which i have paid amount of Rs 3500 in cash and rest will have to paid by cheque but from 22 may to 13 Aug i got only 3 SMS in total and after that i got no sms so after 17 days we have enquired that why sms are not coming then it shows that only 1000 rs is left in our account i cant understand where the rest of amount is being gone and also its an yearly package. i was highly disappointed by just dial it seems that they are just looting us Pls find the solution & quicker as possible.

First of all i would like to say that this is the worst experience I ever had with any of the marketing company. A company likes your which is working at such large scale and having such worst customer support.


I would like to brief you about my incident. I got my firm Deepak Bansal & Co., Delhi listed on your justdial through your executive Mr. Bhushan (Mb: [protected]) on[protected] and i made the payment of Rs. 3/- on the same day on request of your executive. They promised a list of services to be added including the Service of Chartered Accountant and collected all the required document from us. And also promised to get the account activated by next day.

Now, after making the payment and giving all the documents i waited for the their response. But unfortunately did not receveid any response from your team for the next few days. Then i have to follow up and remind them again and again for activation of account.

Then finally they just activated the account with half of the services as promised and also not including the Prime service of Chartered Accountant.

When i got to knew of that i tried to follow up with your executive abut he was not available for few days. Then when finally i made contact with him after few days he promised to look into the matter and get all the things added as promised.
Then after frequent reminders and calls to him, he after some days said that he had told his manager Mr. Prashant (Mb: [protected]) and he now cant do anything as his manager is not responding.And guided me to talk to him directly.

Ok. Then I had to call Mr. Prashant and breif him about the case (of which he was already aware) and i told him to please look into the matter. He told me that he will look into the matter and will get back to me in a day. Then after waiting for few days and getting no response i had to remind him again and again and the response which i got everytime is that "I get back to you in 2 hours which never came till date. This is what happening for the last 1 months with your team, I am totally fed up with your team responses, that why i had write this mail to you today.

So, now could you please help me in this matter on URGENT BASIS. Please stop all my ECS from today i..e 27-Aug-2018 with immediate effect. And please take a strict action against your so called customer support executive and manager. And also please refund the amount that i have paid to Justdial as i dont want to take your services and discontinue the same with immediate effect.

If nothing happens similar to what is happening for the last one month then i am left with no option but to file a complaint and publish it on Social Media as well.

Looking forward for a positive response from your team as early as possible and for strict action against the officials for fooling people.

Just dial executives and managers making fool from 10 days, they take cheqeu from me and didn't do any thing... Earlier I took the package of number 1 position in south Delhi, an annual package of one lake and two thousand, they mix up the photos of two shop and they given the wrong address and wrong contact number of my shop, I want just dial will take strict action towards executive Ashutosh mishra (
[protected] and his manager
Pawan
Owner of supplement shoppe
Shop no. C-10, basement, Amar colony, lajpat nagar-4, Delhi-110024, opp to juneja sweets
+91-[protected]
[protected]


Sent from my iPhone

Hi,

On 30th july'15 your executive mr. akash met me for jd omni product (website, application etc etc... his mail attached). he told initial fee of rs. 3500 for product creation and it will come to us for testing for two months. if we feel okay about we can continue with monthly fee of rs.3450.

After that he was non-contactable and hence the bank cheque of rs.3500/ could not be cleared.

Neither he turned for the product process nor the contract for website/application came into picture from responsible representative from justdial.

Suddenly on 23rd rs.3450 debited from my account. when inquired it was ecs mandate.

My concerns:-

The initial product not created as per our requirement & discussion/contract has not come into place. how come the ecs cleared from my account that too within 22 days which was suppose to come for clearance after two months of product creation.

I contacted customer care but so far i have not received any suitable response.

Writing this mail to you for a speedy resolution.

Regards,
Devendra s dogra
[protected]


Aakash. bharati

Jul 31


To aakash. king890, me


Mr. devendra dogra

We are pleased to inform you that just dial is launching a cloud-hosted integrated solution, jd omni, for businesses such as yours. jd omni integrated package is a one-stop solution which shall enable you to manage your business online and offline on the go from your pc/ tablet/ mobile. the customized package shall be delivered with the following key features.
•
Website for your business with your business’ domain name, e. g. www.yourstorename-areaname.in orwww.yourstorename.in
•
Mobile app with voice search capabilities for your business which users can download
•
E-commerce & online transactional capabilities on your website, app and justdial
•
Payment gateway integration along with one tap payment solution
•
Search engine optimization for your website to generate traffic
•
Ability to sell your product through online market places such as justdial
•
Order tracking and delivery status update for customers
•
Point of sale (pos) system integrated with bar code billing system; option of sending invoice to customer by sms/ email
•
Receipt printer and weighing scale integration
•
Dashboard to monitor revenue and profits in real-time on pc/ tablet/ mobile
•
Inventory management system, stock replenishment notification
•
Multiple purchase order through single click mechanism
•
Supplies receipt and inventory addition mechanism
•
Customer credit (khata) and online payment collection
•
Utility bill payments and mobile recharge feature
•
Mechanism for promotional campaign to customers
•
Multiple outlet management through single system

R/s,
i m partner of m.s. enterprises.
jalna-431203,
maharashtra
[protected].
.
i am consumer of just dial of 1 year agreement & just dial frame.
invoice date.[protected].
id. P2482.2482.[protected].P4Y1.
.
i purchased advertising agreement & frame 3 month ago,
my i year agreement is starts as usual,
but i received broken frame twice in three month.
thats why i login the complaint two & three time,
& requested for refund my amount of frame, but there is
no response of my complaint.
here again i m requesting to just dial please do initials for me,
& refund my amount of frame.
i believe in just dial company