[Resolved] Justickets — amount debited, but tickets not confirmed.

prav33nm

from Guntur, Andhra Pradesh

Address:	600004
Website:	www.justickets.in

Today (8/19/2018), i've made a payment of 718rs twice.

At first, i booked 4 tickets for my family using justickets app (Booking location:guntur & not signed in). The amount of 718rs is debited from my acc no: 51xxxxx38 and shows a similar error like below:
(Image source: google)

I thought it was a very rare error and tried to book my tickets again.. And then, the result was same i lost another 718rs.

Total 1436rs was debited from my account and booking not happened at all.

1. Used e-mail: [protected]@gmail.com
2. Used card: debit
3. Bank: sbi

Please try to refund the amount to my bank account asap.
Thanks.

+1 photos

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Sep 21, 2018

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Aug 19, 2018

Updated by prav33nm I forgot to mention the movie, it was Geeta Govindam.

Verified Support

Aug 21, 2018

Justickets Customer Care's response Hi,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [protected]@justickets.in for us to help you better.

Regards,
Justickets Team