[Resolved] Justickets — Amount deducted from bank but ticket not confirmed | |||||
Sir i have booked 2 tickets for khaidi no 150 for 2:15 on 11th in sri sai ram theatre, malkajggiri a msg has came to my phone saying money deducted from account but i found that ticket is not confirmed so please refund my money or grant 2 tickets as soon as possible.please give me response as soon as possible ph.no:-[protected] debit card last four numbers:-1783 email:[protected]@gmail.com Was this information helpful? | |||||
Feb 10, 2017 Complaint marked as Resolved Justickets customer support has been notified about the posted complaint. Verified Support Jan 09, 2017 Justickets Customer Care's response Hi Raviteja, Thank you for writing in to us! Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days. Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets. In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet. In case of any further assistance or clarification on this issue, please reply to this email. Assuring you the best of our services always. Regards, Justickets Team | |||||
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I have enter 100 rupees for Movie Pass for getting the bonus points but it withdra 4853 ruppes my account and getting 4853 points to my account.
Kindly review and cancel my order. Thanks in advance.
Regards,
RAMPRASAD KORUKONDA
mail id: prasad.[protected]@gmail.com
Thank you for writing in to us!
The recharge shall happen based on the amount entered by you. There seems to be no error in the transaction.
Incase if you have any other clarifications, please write an email to support@justickets.in. we shall look into it right away.
Assuring you the best of our services always.
Regards,
Justickets Team