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3.7
Updated: Aug 12, 2023
Complaints 582
Resolved
422
Unresolved
160
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Justickets reviews & complaints page 12

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T
Teja Arendala
from Tanuku, Andhra Pradesh
Jul 6, 2017
Resolved
Report
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Resolved

Address: Chennai, Tamil Nadu
Website: www.justtickets.com

Sir,
I had done booking for ninnu kori [telugu movie]. At godavarikhani, srinivasa theatre. While booking one seat that is in balcony k09 seat no. Payment is done, but there ia no response from your side and rs 94.70 deducted... Please look into this matter seriously... I have done this transaction through [protected] phone no... And visa card. My name is teja.
Aug 8, 2017
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2017
Justickets Customer Care's response Hi Teja,

Thank you for writing in to us.

We are really sorry for the inconvenience caused.

There seems to have been a problem with one of your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

We have also resent the ticket confirmation for the successful booking.

In case of any further assistance or clarification on this issue, please write an email to [protected]@justickets.in. We shall look into it right away.

Assuring you the best of our services always.

Regards,
Justickets Team
View replies
Hello sir I booked 4 tickets for Ninnu korey
On 07/07/2017.I want to cancel the order.
Please help me
Reply
Justickets Customer Care's response, Jul 12, 2017
Verified Support
Hi Sivakumar,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team
Hi,
I have just making the payment.in this process the payment was successful from my banker but the ticket wasn't confirmed.

the reference number for the transaction is[protected]
Mobile Number - [protected]
Email : [protected]@gmail.com
Reply
Justickets Customer Care's response, Jul 25, 2017
Verified Support
Hi Sainadh,

Thank you writing into us!

We would like to understand more about this. Please explain your request with the amount debited, date, your registered mobile number & email address and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team
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    S
    Sureshkumar Nemaliga
    from Gudivada, Andhra Pradesh
    Jun 28, 2017
    Resolved
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    Resolved

    Address: Kurnool, Andhra Pradesh, 518001

    I booked for 28june 2017 for dj in venkatesh theatre for second show at 9.15 pm in kurnool. I booked 8 tickets. Now i want to cancel as i wanted for 27 only. So pkz resolve n refund my amountas i wanted for 27 june i saw by purchasing tickets directly in the theatre so i want to cancel the tickets of 28th june is today. So please resolve by refunding my 8 tickets amount.
    Jul 30, 2017
    Complaint marked as Resolved 
    Justickets customer support has been notified about the posted complaint.
    Verified Support
    Jun 28, 2017
    Justickets Customer Care's response     Hi Sureshkumar,

    Thank you for writing into us with your feedback!

    There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

    Regards,
    Justickets Team
    View replies
    I am booked tickets at acc samgeeta cinema in rc puram on jun 25th for "dj" movie 11:30AM show but the show will be cancelled at that moment sir but they said "your money will return by online as soon as possible" but no money will doesn't credit in account.

    Pls help me to refund my amount.
    Reply
    Justickets Customer Care's response, Jul 4, 2017
    Verified Support
    Hi Pavan,

    Thank you writing into us!

    We would like to understand more about this. Please explain your request with the screenshots of the error you face along with theatre name and show details. Kindly send it to [email protected] for us to help you better.

    Regards,
    Justickets Team
    I booked a ticket for Sunday as it is all ready showing that date i made a payment for 4ticktes when i am done its shows next day booking .
    I called the customer service to tell about this technical problems they started finding mistakes in me and said that they cannot refund the money
    Reply
    Justickets Customer Care's response, Jul 17, 2017
    Verified Support
    Hi Srikanth,

    Thank you for writing into us with your feedback!

    Your tickets are booked based on your selection and before payment, all your selection and payment details are shown. Incase of any clarifications, please write to [email protected] for us to help you better.

    There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

    Regards,
    Justickets Team
    I have booked 2 tickets vide reference No.IGABQPAMT6 for Rs. 189.41 on 14.07.2017. Amount debited but tickets was not issued. again i have made payment for the same seats through paytm Rs. 186.41 for 2 tickets and tickets issued.

    kindly refund my money Rs. 189.41
    Reply
    Justickets Customer Care's response, Jul 18, 2017
    Verified Support
    Hi Pavan,

    Thank you writing into us!

    We would like to understand more about your issue. Please explain your request in details with your registered email address or mobile number and kindly send it to [email protected] for us to help you better.

    Regards,
    Justickets Team
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      Y
      Yeshwanth Leela
      from Bengaluru, Karnataka
      Jun 27, 2017
      Resolved
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      Resolved

      Address: Chennai, Tamil Nadu, 524004
      Website: www.justickets.in

      Hello,

      Iam yeshwanth allampati. Yesterday i ve added money to my justickets wallet. From then, i tried 8 times for booking of 2 tickets for dj in nellore.

      Everytime. It says transaction is succesful "now imagine a popcorn"

      After sometime it says, "sorry, this wasnt in the script, try another booking, this booking failed"

      This happend 8 times..

      Everything went on well till money is added to wallet. But from then, iam in a loop, where everytime booking fails and money refunds to wallet.

      Please show me out a way or tell me way to get back my money from justickets wallet. So that i can go the theatre nd buy the ticket.

      Name - yeshwanth allampati
      Rgistered mobile - [protected]
      [protected]@gmail.com is registered mail.
      Jul 29, 2017
      Complaint marked as Resolved 
      Justickets customer support has been notified about the posted complaint.
      Verified Support
      Jun 27, 2017
      Justickets Customer Care's response       Hi Yeshwanth,

      Thank you writing into us!

      We would like to understand more about this. Please explain your request with the screenshots of the error you face along with theatre name and show details. Kindly send it to [protected]@justickets.in for us to help you better.

      Regards,
      Justickets Team
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        T
        Thota Nikhil
        from Colachel, Tamil Nadu
        Jun 26, 2017
        Resolved
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        Resolved

        Address: 500061

        This is nikhil, sir i have booked 6 tickets for the movie duvvada jagannadam in sridevi theatre, due to some urgent reasons and unexpected situations we have no option but to cancel the tickets, we need the refund of these tickets as soon as possible.

        Movie:duvvada jagannadam
        Show timings: 9:30pm
        Theatre: sridevi theatre
        Code: h9ovsb89
        Seat no: d19, d20, d21, d22, d23, d24
        Jul 28, 2017
        Complaint marked as Resolved 
        Justickets customer support has been notified about the posted complaint.
        Verified Support
        Jun 27, 2017
        Justickets Customer Care's response         Hi Thota,

        Thank you for writing in to us with your feedback!

        There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

        Regards,
        Justickets Team
        View replies
        My booking d j movieticket transaction ref no; igabnodnn8 for 221.27rs coolected i am not ticket provide please my amount refundble
        Reply
        Justickets Customer Care's response, Jul 4, 2017
        Verified Support
        Hi Kalyan,

        Thank you writing into us!

        We would like to understand more about this. Please explain your request with the screenshots of the error you face along with theatre name and show details. Kindly send it to [email protected] for us to help you better.

        Regards,
        Justickets Team
        I booked a ticket for Sunday as it is all ready showing that date i made a payment for 4ticktes when i am done its shows next day booking .
        I called the customer service to tell about this technical problems they started finding mistakes in me and said that they cannot refund the money
        Reply
        Justickets Customer Care's response, Jul 17, 2017
        Verified Support
        Hi Srikanth,

        Thank you for writing into us with your feedback!

        Your tickets are booked based on your selection and before payment, all your selection and payment details are shown. Incase of any clarifications, please write to [email protected] for us to help you better.

        There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

        Regards,
        Justickets Team
        Me msc.bose I had booked tickets on 6 th may 2017 for bahubali2 through SBI and I lost 501.75/- in my account but tickets didn't booked money deducted and my Ref no/cheque no([protected])(IGABGMTCF8) now can u help me out for this.
        Reply
        Justickets Customer Care's response, Jul 19, 2017
        Verified Support
        Hi MSC,

        Thank you writing in to us!

        We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and send it to [email protected] for us to help you better.

        Regards,
        Justickets Team
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          C
          Chillara krishna teja
          from Vijayawada, Andhra Pradesh
          Jun 25, 2017
          Resolved
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          Resolved

          Address: Guntur, Andhra Pradesh, 522001
          Website: Justickets

          Sir,
          I am booked tickets at bhaskar cinema in guntur on jun 22 for "cars3" movie but the show will be cancelled at that moment sir but they said "your money will return by online as soon as possible" but no money will doesn't credit on my account so sir please accept my request send money quickly
          Booking code:[protected]
          Seat no's : q11, q12, q13
          Jul 30, 2017
          Complaint marked as Resolved 
          Justickets customer support has been notified about the posted complaint.
          Jun 22, 2017
          S S Naidu Gaaru's response           Please cancel my ticket for the movie Dj urgent and it is very important to me, , , and pls refund my money to my paytm to [protected]
          Verified Support
          Jun 28, 2017
          Justickets Customer Care's response           Hi Chillara,

          Thank you for writing in to us.

          We are really sorry for the inconvenience caused.

          Due to some technical glitch, the theatre management chose to cancel the shows. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

          Incase of any further assistance or clarification on this issue, please write an email to [protected]@justickets.in.

          Assuring you the best of our services always.

          Regards,
          Justickets Team
          View replies
          Please cancel my ticket for Dj, im booked on 22nd June urgently and refund my money to my paytm to [protected] number
          Reply
          Justickets Customer Care's response, Jun 28, 2017
          Verified Support
          Hi Naidu,

          Thank you for writing in to us with your feedback!

          There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

          Regards,
          Justickets Team
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            E
            ekumarg
            from Kakinada, Andhra Pradesh
            Jun 25, 2017
            Resolved
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            Resolved

            Address: Ranga Reddy, Andhra Pradesh, 500019

            Hello.

            This is eswar. I've tried to book two tickets for the movie " dj (Telugu) on 25 june 2017 at 10:33 am through my icici credit card. Amount of rs 346.06 deducted from my account, but seats are not confirmed due to some bug in app. The following are my phone no. & email i'd. ([protected], eswar. [protected]@gmail.com). Please check the transaction and refund the same.
            Jul 28, 2017
            Complaint marked as Resolved 
            Justickets customer support has been notified about the posted complaint.
            Verified Support
            Jun 27, 2017
            Justickets Customer Care's response             Hi Eswar,

            Thank you for writing in to us.

            We are really sorry for the inconvenience caused.

            There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

            In case of any further assistance or clarification on this issue, please reply to this email.

            Assuring you the best of our services always.

            Regards,
            Justickets Team
            View replies
            Sir unfortunetly i was booked the movie tickets for telugu movie duvvadajagannadam in g3 theatre in Vijayawada for morning show on[protected] but i want evening show Tickets on the same date my booking id wasD565718F my name was sai venkat
            Reply
            Justickets Customer Care's response, Jul 4, 2017
            Verified Support
            Hi Rekulu,

            Thank you for writing into us with your feedback!

            There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

            Regards,
            Justickets Team
            I want to my movie ticket cancellation booking id is THCEFZ7F.MY amount refund to me
            Reply
            Justickets Customer Care's response, Jul 4, 2017
            Verified Support
            Hi Balu,

            Thank you for writing into us with your feedback!

            There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

            Regards,
            Justickets Team
            Dear just tickets iam from nellore I have 292 rs wallet in my account but my favorite theatres are not showing in yours just tickets so I want my money back how to recover my money from wallet please tell me I want book movie in s2.so plz tell me how to get my money back to my bank account
            Reply
            Justickets Customer Care's response, Jul 7, 2017
            Verified Support
            Hi Surendra,

            Thank you for writing into us with your feedback!

            S2 Nellore is very much listed on our site. Please go ahead and book your tickets.

            Incase of any clarifications, please write an email to [email protected]. We shall look into it right away.

            Regards
            Justickets Team
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              P
              pakkinfra
              from Visakhapatnam, Andhra Pradesh
              Jun 25, 2017
              Resolved
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              Resolved

              Address: Visakhapatnam, Andhra Pradesh, 530018

              Sir,
              Please cancel my movie tickets in justickets booking aykmt5tm for d. J. Duvvada jagannadham (U/a) on 26 jun 2017, 06:00 pm at sri lakshmi narasimha picture palace, screen 2. First class: b17, b18. I have booked tickets monday instead of sunday, so please refund my amount to my account which was credited. My mob no id [protected]

              Divakar pakki
              Jul 30, 2017
              Complaint marked as Resolved 
              Justickets customer support has been notified about the posted complaint.
              Verified Support
              Jun 27, 2017
              Justickets Customer Care's response               Hi Divakar,

              Thank you for writing into us with your feedback!

              There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

              Regards,
              Justickets Team
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                K
                Krishna Bokka
                from Chirala, Andhra Pradesh
                Jun 24, 2017
                Resolved
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                Resolved

                Address: Hyderabad, Andhra Pradesh, 502032

                Dear sir / madam,

                I've tried to book two tickets for the movie dj (Duvvada jaganadham) in (Telugu) yesterday night for 2:30pm show at svsc rc puram through my hdfc net banking and amount of rs 168.66 deducted from my account, but seats are not confirmed.

                My details are below:
                Name : krishnamurthy bokka
                Mobile no.:[protected]
                Email id - [protected]@gmail.com
                Jul 28, 2017
                Complaint marked as Resolved 
                Justickets customer support has been notified about the posted complaint.
                Verified Support
                Jun 27, 2017
                Justickets Customer Care's response                 Hi Krishna,

                Thank you for writing in to us.

                We are really sorry for the inconvenience caused.

                There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

                Incase of any further assistance or clarification on this issue, please write an email to [protected]@justickets.in.

                Assuring you the best of our services always.

                Regards,
                Justickets Team
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                  R
                  ram@na123
                  from Visakhapatnam, Andhra Pradesh
                  Jun 23, 2017
                  Resolved
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                  Resolved

                  Address: YSR, Andhra Pradesh
                  Website: www.justicket.in

                  Greetings to Justickets.in
                  I booked ticket and a message got to my mail but how to get my ticket as print.My mail id is gangularamana[censored]gmail.com please suggest me for my problem The transaction id is 5528ac0bfc2a8. I used mobikwik wallet to pay the money. The movie details are DJ(DUVVADA JAGANNADAM) the date it[protected] timing is 9:15 .
                  Thanking you waiting for your reply
                  Aug 5, 2017
                  Complaint marked as Resolved 
                  Justickets customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 05, 2017
                  Justickets Customer Care's response                   Hi Ram,

                  Thank you for writing in to us!

                  You may please login to your account and click MY ACCOUNT option to access your bookings.

                  Regards,
                  Justickets Team
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                    M
                    Mohan Ji
                    from Manuguru, Telangana
                    Jun 9, 2017
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                    Address: Hyderabad, Andhra Pradesh, 500079
                    Website: Justtickets

                    Dear team,

                    I try to book for raarandoi veduka chuddam movie on 9.6.2017 with 2seats. Amount deducted at the final stage but movie tickets not booked
                    Amount deducted : 188.66 (160+28.66)
                    Bank name : hdfc bank
                    Transaction id :cheque/ref no.[protected]

                    Narration[protected]/citrusjustickets
                    Value date09 jun 2017

                    Please refund my money
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                      R
                      ravikiran ayyagari
                      from Ramanayyapeta, Andhra Pradesh
                      Jun 1, 2017
                      Resolved
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                      Resolved

                      Address: 533214
                      Website: justtickets

                      Sir, i a. Ravi kiran i booked movie tickets two times for the same movie same theatre for the same amount first booking details: booked date:03.05.2017 amount:1106.38 ref. No.:igabgaryo6 the above amount credited to my account on 5.05.2017 second booking details booked date:5.05.2017 amoount:1106.38 ref. No. Igabgjrjc8 the above amount not refund to my account till now
                      Jul 12, 2017
                      Complaint marked as Resolved 
                      Justickets customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 09, 2017
                      Justickets Customer Care's response                       Hi Ravikiran,

                      Thank you writing in to us!

                      We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [protected]@justickets.in for us to help you better.

                      Regards,
                      Justickets Team
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                        K
                        krishnamurthy95 @gmail.com
                        from Chirala, Andhra Pradesh
                        May 27, 2017
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                        Address: Kurnool, Andhra Pradesh, 518301

                        Dear sir i was booked ticket on 27 april 2017 through just ticket app bearing order no 290622 ticket was not confirmed but my account was deduced rs 408. Fortunetly amount was showing in wallet. I don't know how to get amount from wallet please guide us hence i request you please credit

                        Regards
                        Krishna murthy, [protected]
                        Krishnamurthy95 @gmail.com
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                          S
                          Shiva@a
                          from Hyderabad, Telangana
                          May 26, 2017
                          Resolved
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                          Resolved

                          Address: Hyderabad, Andhra Pradesh
                          Website: movies

                          Hello.

                          This is Shiva Shanker. I've tried to book two tickets for the movie " Vedukachudam Rarandi ( Telugu ) on 26 May 2017 at 12:10pm through my Axis Debit Card. Amount of Rs 144.56 deducted from my account, but seats are not confirmed due to some bug in app. The following are my phone no. & email I'd. ( [protected], shivashanker.[protected]@gmail.com ). Please check the transaction and refund the same.

                          Regards,
                          Shiva.
                          Jun 29, 2017
                          Complaint marked as Resolved 
                          Justickets customer support has been notified about the posted complaint.
                          Verified Support
                          May 29, 2017
                          Justickets Customer Care's response                           Hi Shiva,

                          Thank you for writing in to us.

                          We are really sorry for the inconvenience caused.

                          There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

                          In case of any further assistance or clarification on this issue, please reply to this email.

                          Assuring you the best of our services always.

                          Regards,
                          Justickets Team
                          View replies
                          Dear sir to day I booked 4 tickets, 10.45am show sukanya complex throw internet banking. But I entered wrong phone number, so message not send me. How to collect my tickets
                          Reply
                          Justickets Customer Care's response, May 30, 2017
                          Verified Support
                          Hi Lavudu,

                          Thank you writing in to us!

                          We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [email protected] for us to help you better.

                          Regards,
                          Justickets Team
                          Movie tickets are booked through mobikwik but tickets are not sent to our mail
                          Reply
                          Justickets Customer Care's response, Jun 9, 2017
                          Verified Support
                          Hi Kandalam,

                          Thank you writing in to us!

                          We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [email protected] for us to help you better.

                          Regards,
                          Justickets Team
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                            K
                            kowshikvagu
                            from Rajahmundry, Andhra Pradesh
                            May 26, 2017
                            Resolved
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                            Resolved

                            Address: 533002
                            Website: JusTickets

                            Sir, i have booked 4 tickets on 24/5/2017 and successfully done my transaction of 500rs through card details with conformation of otp. But, suddenly yesterday morning 3000rs was deducted from my bank account without any booking. For what reason/purpose i charged for 3000rs without any conformation. Without any conformation why money was deducted from my bank account.
                            I have uploaded my bank account statement photo below

                            Contact no : [protected]
                            Bank account no : [protected],

                            Justticket booking details: —
                            Mail address : sindhunadhtalluri [protected]@gmail.com
                            Phone number :[protected]
                            Jun 29, 2017
                            Complaint marked as Resolved 
                            Justickets customer support has been notified about the posted complaint.
                            Verified Support
                            May 29, 2017
                            Justickets Customer Care's response                             Hi Kowshikvagu,

                            Thank you for writing in to us!

                            You have recharged your Justickets Wallet for Rs.3000. Please check your Wallet Statement to know more about this. Please click on My Account option available at the homepage to verify your Wallet statement.

                            For any further assistance please write to [protected]@justickets.in, We will be happy to help you.

                            Regards
                            Kaarthik K
                            Jun 21, 2017
                            muthupandi k's response                             please kindly refund the amount rs.309
                            View replies
                            On may 23 I have booked 4 tickets of worth 461 and it was Debited from the wallet but ticket's didn't get booked.
                            I contacted to customer care they said money will be debited within 10 days but it doesn't.
                            Reply
                            Justickets Customer Care's response, Jun 9, 2017
                            Verified Support
                            Hi Sowjanya,

                            Thank you writing in to us!

                            We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [email protected] for us to help you better.

                            Regards,
                            Justickets Team
                            I am book the movie ticket on 21/05/2017 but ticket not booking my a/c debit rs.309 pls refund the amount.
                            My mail id: [protected]@gmail.Com
                            mobile no : [protected]
                            Reply
                            Justickets Customer Care's response, Jun 21, 2017
                            Verified Support
                            Hi Muthupandi,

                            Thank you writing in to us!

                            We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [email protected] for us to help you better.

                            Regards,
                            Justickets Team
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                              R
                              ravikiran ayyagari
                              from Ramanayyapeta, Andhra Pradesh
                              May 25, 2017
                              Resolved
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                              Resolved

                              Address: 533214
                              Website: JUSTTICKETS

                              Sir, already we send a complaint about this I booked bahubali 2 movie tickets at vpc theatre amalapuram at 6.00p.m. show through net banking with an amount 1106.38 amount deducted from my account but ticket confirmation message not received amount not refund to my account details about the booking name of the person:A.Ravikiran mobile number:[protected] mail address:[protected]@gmail.com tickets booking date:05.05.2017 ref.no.IGABGJRJC8
                              Jun 29, 2017
                              Complaint marked as Resolved 
                              Justickets customer support has been notified about the posted complaint.
                              Verified Support
                              May 29, 2017
                              Justickets Customer Care's response                               Hi Ravikiran,

                              Thanks for writing in to us!

                              Your money has already been refunded by us on 4th May. We shall check on this and send you the refund reference number at the earliest. Please get in touch with your bank to expedite the process.

                              For any further assistance please write [protected]@justickets.in, We will be happy to help you.

                              Regards
                              Kaarthik K
                              View replies
                              Hai sir I am a justickets user i have book 1 ticket for rarandoyi veduka chuddam on 29 may 2017 money was deducted from my wallet and the amount is 130.35 rs but the seats are not confirmed please confirm my seat before today's morning show
                              Reply
                              Justickets Customer Care's response, May 29, 2017
                              Verified Support
                              Hi Yogeeswararao,

                              Thank you writing in to us!

                              We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [email protected] for us to help you better.

                              Regards,
                              Justickets Team
                              Sir I wrong booked pirates​ of Caribbean on Friday 26 may 12.40pm instead of Saturday 27 may 12.40 pm... Can you kindly change the date of my booking from 26 may to 27 may same timing for the same movie .
                              Reply
                              Justickets Customer Care's response, May 29, 2017
                              Verified Support
                              Hi Gugan,

                              Thank you for writing in to us with your feedback!

                              There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                              Regards,
                              Justickets Team
                              I had booked 2 tickets 2 days before but on the next the theatre had cancelled my ticket for some reasons. They told i will get my money back to my account within 15 days but i did'nt get anything.

                              Total amount payed: Rs: 84.56/-
                              Movie Name :Babu baga busy
                              Booking code: 9EWN9MCX

                              Hence please do needful
                              Reply
                              Justickets Customer Care's response, May 30, 2017
                              Verified Support
                              Hi Harish,

                              Thanks for writing in to us!

                              Your money has already been refunded by us on 6th May. We shall check on this and send you the refund reference number at the earliest. Please get in touch with your bank to expedite the process.

                              For any further assistance please write [email protected], We will be happy to help you.

                              Regards
                              Justickets Team
                              As I'm requesting to refund my money because on the day where I mentioned above was booked for rupees 422 and it was cancelled but there is no refund of money In my wallet .so please refund .. my Mobile number is [protected]
                              Reply
                              Justickets Customer Care's response, Jun 21, 2017
                              Verified Support
                              Hi Kick,

                              Thanks for writing in to us!

                              Your transaction for Rs.422 is done to recharge your Justickets Wallet and your Wallet is credited with the said amount.

                              Incase, if you have issues with any other transaction, please write to [email protected], We shall check and update right away.

                              Regards
                              Justickets Team
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                                D
                                devika
                                from Chennai, Tamil Nadu
                                May 24, 2017
                                Resolved
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                                Resolved

                                Address: 600020

                                Sir
                                I booked 3 tickets and paid using my citibank credit card today
                                For half girl friend at palazzo but ticket got cancelled c12 c13 c14
                                So i had to book home delivery at 42244224. I hae booked tickets b14, b15, b16 kindly refund my money.
                                Booking id also i did not receive. Timing of movie 26th may half girl friend
                                Palazzo cinema
                                Devika
                                [protected]
                                Jun 29, 2017
                                Complaint marked as Resolved 
                                Justickets customer support has been notified about the posted complaint.
                                May 24, 2017
                                Updated by devika                                 Kindly refund my money
                                May 24, 2017
                                Updated by devika                                 Kindly justtickets send me proper message. Refund my money and kindly protect the website
                                Verified Support
                                May 25, 2017
                                Justickets Customer Care's response                                 Hi Devika,

                                Thanks for writing in to us.!

                                Your tickets are confirmed and the confirmation is resent to your registered mobile number and email address.

                                For any further assistance please drop an email to [protected]@justickets.in

                                Regards
                                Kaarthik K
                                May 26, 2017
                                Updated by devika                                 Thanks but I have already bought 3 tickets for the same day kindly cancel the 3 tickets.
                                Kindly cancel the 3 tickets.
                                May 26, 2017
                                Updated by devika                                 KIndly cancel the 3 tickets for Half girlfriend today 3.50 show (MAy 26th)
                                Thank you and reimburse my money. Kindly see to it that such wrong messages are not sent.
                                Verified Support
                                May 29, 2017
                                Justickets Customer Care's response                                 Hi Devika,

                                Thank you for writing in to us with your feedback!

                                There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                Regards,
                                Justickets Team
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                                  M
                                  Murtaza S Merchant
                                  from Bengaluru, Karnataka
                                  May 17, 2017
                                  Resolved
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                                  Resolved

                                  Address: Alirajpur, Madhya Pradesh, 457887
                                  Website: www.justticket.in

                                  Dear sir,
                                  Sir mene just ticket mobile app se 3 may 2017 ko bahubali 2 movie ki ticket book ki thi.. Sir mera payment bank of baroda ke debit card se cut gaya lekin ticket book nahi huyi.
                                  Mera amonut 1372.50 rs bank of baroda se cut huaa.. Or abhi tak refund nahi hua.
                                  Isiliye aapse request hai mujhe jald se jald refund kare
                                  Transaction id s51167985
                                  Jun 20, 2017
                                  Complaint marked as Resolved 
                                  Justickets customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 19, 2017
                                  Justickets Customer Care's response                                   Hi Murtaza,

                                  Thank you writing in to us!

                                  We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and send it to [protected]@justickets.in for us to help you better.

                                  Regards,
                                  Justickets Team
                                  View replies
                                  I book tickets for today matniee show. Khammam tirumala theatre. Money debit from my account. But booking id failed.please slove my problem. Its a big mistake of yours.please make responsible for it.
                                  Reply
                                  Justickets Customer Care's response, May 25, 2017
                                  Verified Support
                                  Hi Murali,

                                  Thank you writing in to us!

                                  We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [email protected] for us to help you better.

                                  Regards,
                                  Justickets Team
                                  Dear Team,
                                  on 30 april i have done a transaction which was failed and other which was sucessfull i have immediately contacted customer care they said it will be refunded in 3 working days .now it has been 19 days not yet refunded .

                                  Regards,
                                  bhanu prakash
                                  prakash21k.[protected]@gmail.com
                                  Reply
                                  Justickets Customer Care's response, May 25, 2017
                                  Verified Support
                                  Hi Bhanu,

                                  Thanks for writing in to us!

                                  Your money has been refunded from our end on 30th April itself. Soon we shall send you the refund reference number to your registered mail ID. Please get in touch with your bank to expedite the process.

                                  For further assistance please drop an email to [email protected], we shall look into it right away.

                                  Regards
                                  Kaarthik K
                                  Good day Sir/Madam,

                                  I booked movie tickets on just tickets site on 20th may 2017... I want to cancel my tickets having ID WFLBPG8 booked for 11:35 Am show... There is no time leftout for cancellation...Only 1 hr is left out...Is there any source of cancellation. Please do the needful.
                                  Reply
                                  Justickets Customer Care's response, May 29, 2017
                                  Verified Support
                                  Hi Susmitha,

                                  Thank you for writing in to us with your feedback!

                                  There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                  Regards,
                                  Justickets Team
                                  Sir my money was charged but I didn't get ticket I did again both money was charged then I got for suchin on 3152017 for 162017 Matnie it was done my phone number [protected] but about the first money that was charged not back to my account and ntg information about it plz kindly refund that money plz see though it with plessure thank you sir
                                  Reply
                                  Justickets Customer Care's response, Jun 9, 2017
                                  Verified Support
                                  Hi Kothapalli,

                                  Thank you writing in to us!

                                  We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [email protected] for us to help you better.

                                  Regards,
                                  Justickets Team
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                                    B
                                    Balajee Manem
                                    from Visakhapatnam, Andhra Pradesh
                                    May 15, 2017
                                    Resolved
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                                    Resolved

                                    Address: 530045
                                    Website: www.justickets.in/visakhapatnam

                                    Sir/Madam, I am Manem Balajee had made a booking of ticket on 15th May 2017 and now i want that tickets to be cancelled. I want the tickets to be cancelled immediately. So, please so it for me. It is my sincere request to you to solve this problem.

                                    Booking Code: KF03CVRE
                                    Date & Time: 15th May 2017, 6:15pm
                                    Theatre: Sarat, Visakhapatnam
                                    Name: Manem Balajee
                                    Mobile No: [protected]
                                    Jun 17, 2017
                                    Complaint marked as Resolved 
                                    Justickets customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 17, 2017
                                    Justickets Customer Care's response                                     Hi Manem,

                                    Thank you for writing in to us with your feedback!

                                    There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                    Regards,
                                    Justickets Team
                                    View replies
                                    On may 5th I booked a ticket but it was cancelled so I didn't get my refund
                                    Reply
                                    Justickets Customer Care's response, May 17, 2017
                                    Verified Support
                                    Hi Kailasa,

                                    Thank you writing in to us!

                                    We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [email protected] for us to help you better.

                                    Regards,
                                    Justickets Team
                                    On 21 June 2017 I have booked 6 tickets on justickets and now I want that tickets to be cancelled immediately, so please it for me.it is my sincere request to you to slove this problem.

                                    Booking code:HRUHRISR

                                    Date&time: 24-june-2017

                                    Theatre & city: Kumari theatre, RAJAHMUNDRY

                                    Mobile;[protected]
                                    Reply
                                    Justickets Customer Care's response, Jun 23, 2017
                                    Verified Support
                                    Hi Deviprasanth,

                                    Thank you for writing in to us with your feedback!

                                    There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                    Regards,
                                    Justickets Team
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                                      R
                                      ravikiran ayyagari
                                      from Ramanayyapeta, Andhra Pradesh
                                      May 12, 2017
                                      Resolved
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                                      Resolved

                                      Address: East Godavari, Andhra Pradesh, 533214
                                      Website: JUST TICKETS

                                      Sir i booked 5 movie tickets in vpc (Screen 1) in amalapuram on 5th may 2017at 3.00 pm for 6.00 pm show. The amount debit from my accont but i have not received conformation message. Transaction ref no; igabgjrjc8. Credit my ammount immidiatly. So please refund my amount. I have not received any conformation massage. But my amount debit from my account.
                                      Jun 17, 2017
                                      Complaint marked as Resolved 
                                      Justickets customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 17, 2017
                                      Justickets Customer Care's response                                       Hi Ravikiran,

                                      Thank you writing in to us!

                                      We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [protected]@justickets.in for us to help you better.

                                      Regards,
                                      Justickets Team
                                      View replies
                                      Yesterday night I try to booking 4 tickets for the movie of Baahubali2 at cinepolis Kochi date[protected]@10.50pm, through Master card the Corporation Bank, but cash deducted from account and I didn't get the confirmation of tickets, I want the booked tickets or my money back
                                      Reply
                                      Justickets Customer Care's response, May 17, 2017
                                      Verified Support
                                      Hi PKbhasi,

                                      Thank you writing in to us!

                                      We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [email protected] for us to help you better.

                                      Regards,
                                      Justickets Team
                                      I booked movie tickets but did't conform but my money wil be debited in my accout so plz refund my money immediately.
                                      Reply
                                      Justickets Customer Care's response, May 25, 2017
                                      Verified Support
                                      Hi Rajesh,

                                      Thank you writing in to us!

                                      We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [email protected] for us to help you better.

                                      Regards,
                                      Justickets Team
                                      Hi sir, 17/05/2017 20:50 i have book baahubali -2 tickets. My amount is debited on my bank account but tickets will be not confirmed.I want refund my money i am waiting for your reply at my life time this is the worst website
                                      Reply
                                      Justickets Customer Care's response, May 25, 2017
                                      Verified Support
                                      Hi,

                                      Thank you writing in to us!

                                      We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [email protected] for us to help you better.

                                      Regards,
                                      Justickets Team
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                                        M
                                        Manoj Naidu
                                        from Hyderabad, Telangana
                                        May 10, 2017
                                        Resolved
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                                        Resolved

                                        Dear sir,
                                        I have booked tickets for bhahubali the conculsion on 9th may at 9:40 pm for 10th may 11 o clock show sushma theater vanasthalipuram hyd my transition was success of rupees 461 but i did not got tickets r confirmation msg to my mobile so please refund my amount to my account
                                        Account details : a.c [protected]
                                        Hdfc bank
                                        Ifsc code : hdfc0000621
                                        Begumpet branch
                                        May it has soon has possible sir
                                        Jun 19, 2017
                                        Complaint marked as Resolved 
                                        Justickets customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 17, 2017
                                        Justickets Customer Care's response                                         Hi Manoj,

                                        Thank you writing in to us!

                                        We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [protected]@justickets.in for us to help you better.

                                        Regards,
                                        Justickets Team
                                        View replies
                                        I had tried to book ticket but transaction got failed but amount was debited from my account NO.[protected] please refund my amount to my account
                                        CORPORATION BANK IFSC CODE:CORP0001235
                                        Reply
                                        Justickets Customer Care's response, May 17, 2017
                                        Verified Support
                                        Hi Dheeraj,

                                        Thank you writing in to us!

                                        We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [email protected] for us to help you better.

                                        Regards,
                                        Justickets Team
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