| Address: Chennai, Tamil Nadu, 524004 |
| Website: www.justickets.in |
Hello,
Iam yeshwanth allampati. Yesterday i ve added money to my justickets wallet. From then, i tried 8 times for booking of 2 tickets for dj in nellore.
Everytime. It says transaction is succesful "now imagine a popcorn"
After sometime it says, "sorry, this wasnt in the script, try another booking, this booking failed"
This happend 8 times..
Everything went on well till money is added to wallet. But from then, iam in a loop, where everytime booking fails and money refunds to wallet.
Please show me out a way or tell me way to get back my money from justickets wallet. So that i can go the theatre nd buy the ticket.
Name - yeshwanth allampati
Rgistered mobile - [protected]
[protected]@gmail.com is registered mail.
Jul 29, 2017
Complaint marked as Resolved
Justickets customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2017
Justickets Customer Care's response Hi Yeshwanth,
Thank you writing into us!
We would like to understand more about this. Please explain your request with the screenshots of the error you face along with theatre name and show details. Kindly send it to [protected]@justickets.in for us to help you better.
Regards,
Justickets Team
I called the customer service to tell about this technical problems they started finding mistakes in me and said that they cannot refund the money
Thank you for writing into us with your feedback!
Your tickets are booked based on your selection and before payment, all your selection and payment details are shown. Incase of any clarifications, please write to [email protected] for us to help you better.
There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.
Regards,
Justickets Team