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Justickets Complaints & Reviews

3.7
Updated: Aug 12, 2023
Complaints 582
Resolved
422
Unresolved
160
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Justickets reviews & complaints page 3

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V
VamaravilliRajesh
from Palasa-Kasibugga, Andhra Pradesh
Oct 15, 2021
Resolved
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Resolved

Address: Palasa-kasibugga

On 14/10/2021
I booked six movie tickets though justickets..
Amount 556 rupees deducted from my phonepe number [protected] .
But tickets not booked...
Nov 16, 2021
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2021
Justickets Customer Care's response
Hi,

Thank you for writing to us,

Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

Assuring you the best of our service always.

Regards
Justickets Team
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    H
    hari120803
    Oct 13, 2021
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    Address: Pedda veedhi , 17-2-131, 532221

    Money deducted from my phone pay with number [protected], but ticket not booked for mahasamudram.
    Justickets customer support has been notified about the posted complaint.
    Hi,

    Thank you for writing to us!

    Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

    Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
    In the event of an unsuccessful booking, refunds are processed instantaneously and the money refunded to your wallet.

    In case of any further assistance or clarification on this issue, please reply to this email.

    Assuring you the best of our services always.

    Regards,
    Justickets Team
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      H
      hari120803
      Sep 30, 2021
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      I have tried book a ticket in Justickets app without signing in. Money got deducted from phone pay number [protected] but ticket not booked.
      Please help.
      Justickets customer support has been notified about the posted complaint.
      Hi Hari,

      Thank you for writing to us!

      Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

      Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
      In the event of an unsuccessful booking, refunds are processed instantaneously and the money refunded to your wallet.

      In case of any further assistance or clarification on this issue, please reply to this email.

      Assuring you the best of our services always.

      Regards,
      Justickets Team
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        K
        K.Rama Rao
        Sep 26, 2021
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        I booked a ticket for the Love Story movie. The amount has been debited from my account. But the ticket has been not sent to me through mail or message. Please send me the ticket via mail or message.
        Justickets customer support has been notified about the posted complaint.
        Hi Rama Rao,

        Thank you for getting in touch with us!

        We are unable to find booking details associated with this email address. We request you to please share the mobile number and email address used while making the booking, to enable us to identify your transaction.


        Regards
        Manoj Kumar
        Justickets Team
        K.Rama Rao's [Complaint's author] reply, Sep 26, 2021
        Mobile No: 9394895314,
        Email: [email protected]
        K.Rama Rao's [Complaint's author] reply, Sep 26, 2021
        The movie time is 2:30 PM, can you please reply fastly
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          P
          Pawan Kumar 1908
          Apr 12, 2021
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          Address: Visakhapatnam

          We have booked for vakeel saab plz we want to cancel cancel ur tickets plz which we
          bookedd recently we want just cancel
          Plz we want to cancel plz plz
          Justickets customer support has been notified about the posted complaint.
          Hi Pawan,

          Thank you for writing to us with your feedback!

          There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

          Regards
          Justickets Team
          Hi Pawan,

          Thank you for writing to us with your feedback!

          There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

          Regards
          Justickets Team
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            S
            Srinu Theeda
            Apr 10, 2021
            Resolved
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            Resolved

            Address: T.sirnu,madurawada,vsp.

            Yesterday I have booked two tickets for vakeel Saab movie in STBL CINE WORLD, MADHURAWADA, VSP. Booking date 11th April morning 10a.m show, amount debited in my bank account but tickets was Not confirmed. So I request you either confirmed movie tickets nor amount refund to my account.
            Aug 5, 2021
            Complaint marked as Resolved 
            Justickets customer support has been notified about the posted complaint.
            Hi,

            Thank you for writing to us!

            Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

            Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
            In the event of an unsuccessful booking, refunds are processed instantaneously and the money refunded to your wallet.

            In case of any further assistance or clarification on this issue, please reply to this email.

            Assuring you the best of our services always.

            Regards,
            Justickets Team
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              S
              Srinu Theeda
              Apr 9, 2021
              Resolved
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              Resolved

              Address: T.srinu, Madhurawada, vsp.
              Website: www.justtickets.in

              I have booked two tickets for vakeel saab movie on april 11th 10 a.m show in STBL CINE WORLD, Madhurawada, Vsp.also amount debuted in my account. I requesting you confirm my tickets, otherwise please amount credited my account. problem rectify as early as possible.
              Aug 5, 2021
              Complaint marked as Resolved 
              Justickets customer support has been notified about the posted complaint.
              Hi,

              Thank you for writing to us!

              Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

              Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
              In the event of an unsuccessful booking, refunds are processed instantaneously and the money refunded to your wallet.

              In case of any further assistance or clarification on this issue, please reply to this email.

              Assuring you the best of our services always.

              Regards,
              Justickets Team
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                Z
                ZavinUday
                Apr 9, 2021
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                Tickets are booked and the payment is successful, yet haven't received tickets.
                Justickets customer support has been notified about the posted complaint.
                Hi zavin uday​,

                Thank you for writing to us.

                We are really sorry for the inconvenience caused.

                Please share your registered email id and mobile number to [protected]@justikets.in we will look into it right away.

                Assuring you the best of our services always.

                Regards,
                Justickets Team
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                  P
                  prince venky
                  Apr 8, 2021
                  Resolved
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                  Resolved

                  Address: Maddilapaleam Visakhapatnam

                  Ticket date for Change actually booking ticket in 8 and booking confirmed in 13 please solve this problem urgently
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Justickets customer support has been notified about the posted complaint.
                  Hi,

                  Thank you for writing to us,

                  Sorry, tickets once sold cannot be canceled or replaced, Change of show timing or date or seat is not possible once the ticket is booked. Policies set forth by our clients and theatres prohibit justickets from issuing exchanges or refunds after a ticket has been purchased or for lost, stolen, damaged, or destroyed
                  ​
                  Assuring you the best of our service always.

                  Regards
                  Manoj
                  Justickets Team
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                    M
                    Mani1616
                    Apr 7, 2021
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                    Hi,

                    I have made a booking for vakeelsaab movie on this app and successfully paid the amount, but I haven't received the confirmation.kindly help on this
                    Justickets customer support has been notified about the posted complaint.
                    Hi Mani,

                    Apologies for the inconvenience caused.

                    There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

                    In case of any further assistance or clarification on this issue, please email [protected]@justickets.in.

                    Assuring you the best of our services always.

                    Regards,
                    Justickets Team
                    Mani1616's [Complaint's author] reply, Apr 26, 2021
                    Hi team,

                    I haven't got my money credited back into my account...it's has crossed 10 business days after raising the complaint ...when will get my money back????
                    Justickets Customer Care's response, Jul 30, 2021
                    Verified Support
                    Hi Mani,

                    Apologies for the inconvenience caused.

                    Please share your e-mail id and mobile number to [email protected] we will look into it right away.

                    Assuring you the best of our services always.

                    Regards
                    Justickets Team
                    Hi Mani,

                    Apologies for the inconvenience caused.

                    Please share your e-mail id and mobile number to [protected]@justickets.in we will look into it right away.

                    Assuring you the best of our services always.

                    Regards
                    Justickets Team
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                      T
                      Tata Teja
                      Mar 20, 2021
                      Resolved
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                      Resolved

                      Address: Stone House pet Lakshmi puram near vsr school
                      Website: Justickets

                      I want my money back kk then I complaint to police
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Justickets customer support has been notified about the posted complaint.
                      Hi Teja,

                      Apologies for the inconvenience caused.

                      There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

                      In case of any further assistance or clarification on this issue, please email [protected]@justickets.in.

                      Assuring you the best of our services always.

                      Regards,
                      Justickets Team
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                        N
                        nithyasree.y
                        from Vepagunta, Andhra Pradesh
                        Feb 26, 2021
                        Resolved
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                        Resolved

                        Address: Visakhapatnam kinnera theater

                        My mobile no [protected], I booked 2 movie tickets for check movie amount paid through phonepe it is successful but I didn't get tickets .plz resolve as soon
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        Justickets customer support has been notified about the posted complaint.
                        Hi Nithya,

                        Thank you for getting in touch with us!

                        We are unable to find booking details with the given screen-shot. We request you to please share the mobile number and email address used while making the booking, to enable us to identify your transaction. please drop an E-Mail to [protected]@justickets.in we will assist you right away


                        Regards
                        Justickets Team
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                          C
                          Challa Ravikiran
                          Feb 21, 2021
                          Resolved
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                          Resolved

                          Address: Suryapet

                          My booking code is FP5XXFXB, and I jave wrongly booked 3 tickets in venkateshwara theatre g18, g19, g20 so plz cancel those and refund my money back
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          Justickets customer support has been notified about the posted complaint.
                          Hi Balasubramani,

                          Thank you for writing to us with your feedback!

                          There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                          Regards
                          Justickets
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                            M
                            MAHARSHI FACTS
                            from Bengaluru, Karnataka
                            Jan 13, 2021
                            Resolved
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                            Resolved

                            Address: Visakhapatnam, Andhrapradesh.

                            I paid upi and booked the tickets, but the payment was made, Because the booking was not. It was very embarrassing for us.
                            Want to respond quickly.
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Justickets customer support has been notified about the posted complaint.
                            Dear Maharshi,

                            Thank you for choosing Justickets!

                            Providing you with a good ticketing experience is always at heart. Share with us the difficulties you faced while using the app with the screenshot and your contact details at [protected]@justickets.in we will look into it right away.

                            Assuring you the best of our service Always

                            Regards
                            Justickets Team
                            Hi Maharshi,

                            Thank you for choosing Justickets1

                            Providing you with a good ticketing experience is always at heart. Share with us the difficulties you faced while using the app with the screenshot and your contact details at [protected]@justickets.in.we will look into it right away.

                            Assuring you the best of our service Always.

                            Regards
                            Justickets Team
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                              N
                              Nîthîßh Nîcky
                              from Delhi, Delhi
                              Jan 10, 2021
                              Resolved
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                              Resolved

                              Address: Anakapalli

                              I booked the tickets in just tickets app for the movie "Krack"
                              The "Krack" movie was in theatres
                              The money was will refund 10-15 u told
                              I want with 2 hours immediately plz
                              I want very urgent
                              My email ID : [protected]@gmail. Com
                              My no : [protected]
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              Justickets customer support has been notified about the posted complaint.
                              Hi ​,

                              Thank you for choosing Justickets!

                              Please accept our apologies on behalf of the theatre for the inconvenience caused.

                              We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

                              Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!

                              Regards
                              Justickets Team
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                                S
                                sendhilsugu
                                from Chennai, Tamil Nadu
                                Feb 4, 2020
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu, 91

                                Justickets employs has been cleared all the issue very well. Ou were redirected to this page, because your complaint is short, not informative and does not provide a complete picture of your problem. To make sure your complaint is as complete as possible, please carefully fill all the requested fields below, by following the instructions in the information boxes next to the fields. The more complete your complaint will be, the better it will be recognizable by search engines, which will make it available to wider audiences. Don’t forget we are here to help you!
                                Mar 13, 2020
                                Complaint marked as Resolved 
                                Justickets customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 04, 2020
                                Justickets Customer Care's response
                                issue resolved
                                Please sir cancel the my tickets
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                                  P
                                  prasad harsha
                                  Feb 15, 2020
                                  Resolved
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                                  Resolved

                                  Hi i have loaded money in to the wallet to book tickets in your app but day by day the theater lists are going down and available theatres are local ones there are no mutiplex I stay in Mumbai and there are no theatres here I want my balance back to my card. Mobile no:[protected] I need my money in my wallet back to my account. you have asked for my account details but still not processed the refund
                                  Mar 20, 2020
                                  Complaint marked as Resolved 
                                  Justickets customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 17, 2020
                                  Justickets Customer Care's response
                                  Dear Prasad,

                                  We request you to write an email to [protected]@justickets.in, our team will help you to resolve your query asap.

                                  Assuring you the best of our service always.

                                  Regards
                                  Justickets Team
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                                    B
                                    Balajee Manem
                                    from Visakhapatnam, Andhra Pradesh
                                    Oct 8, 2019
                                    Resolved
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                                    Resolved

                                    Address: 530045

                                    Sir/Madam, I am Manem Balajee had made a booking of ticket on 08th Oct 2019 and now i want that tickets to be cancelled. I want the tickets to be cancelled immediately. So, please so it for me. It is my sincere request to you to solve this problem.

                                    Booking Code: KF03CVRE
                                    Date & Time: 08th Oct 2019, 9:00pm
                                    Theatre: Sarat, Visakhapatnam
                                    Name: Manem Balajee
                                    Mobile No: [protected]
                                    Nov 10, 2019
                                    Complaint marked as Resolved 
                                    Justickets customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 09, 2019
                                    Justickets Customer Care's response
                                    Hi Balajee Manem,

                                    Thank you for writing into us with your feedback!

                                    There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                                    Regards,
                                    Justickets Team
                                    I have booked 2 tickets through debit card payment and money was deducted but tickets were not booked and no further report from justickets received.
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                                      PraveenPknn
                                      from Delhi, Delhi
                                      Sep 22, 2019
                                      Resolved
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                                      Resolved

                                      Address: Justickets Private Limited 42, Dr Ranga Road, Mylapore, Chennai 600004, India, 607104

                                      After booking a ticket, during the process of completion of payment it shows duplicate record error.
                                      But amount was deducted.
                                      None of ticket booked.
                                      Money will not be refunded.
                                      I need my money immediately.
                                      We will trust you, so only processing in this app by booking tickets etc.
                                      Try to fix that errors. Improve fast processing..
                                      As soon refund my money.
                                      Nov 6, 2019
                                      Complaint marked as Resolved 
                                      Justickets customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 03, 2019
                                      Justickets Customer Care's response
                                      Dear Praveen,

                                      Thank you for writing to us

                                      Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

                                      Regards
                                      Justickets
                                      I want to cancel my tickets. Please provide refund my booking id4O81B5JR.with seet no p15 p16 . please refund my money
                                      Please sir cancel my tickets
                                      Manikanta Mirchi's reply, Feb 21, 2020
                                      Cancel the my tickets
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                                        Sreenu Palaka
                                        from Hyderabad, Telangana
                                        Aug 29, 2019
                                        Resolved
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                                        Resolved

                                        Address: Melody theatre, Jagadamba Junction, surya bag, visakhapatnam, Visakhapatnam, Andhra Pradesh

                                        The just tickets app is used in one movie ticket is booked in advance ticket but not a confirmation and information and it not satisfy in this app i'm going in theater ask for management but talk to your company persons telling it's responsiblety just ticket ask them so what we do... And what happened my ticket book confirm or cancel no use of your app
                                        Oct 5, 2019
                                        Complaint marked as Resolved 
                                        Justickets customer support has been notified about the posted complaint.
                                        Aug 29, 2019
                                        Updated by Sreenu Palaka
                                        I'm booked in advance ticket My ticket not booked and confirmation is not use
                                        Verified Support
                                        Aug 30, 2019
                                        Justickets Customer Care's response
                                        Hi Sreenu,

                                        Thank you for choosing Justickets!

                                        Please be advised that you have not placed a standard order, there is an assisted order placed in your account which is not a confirmed order.

                                        It's completely automation process, based on the availability of seats in the theatres you have chosen while placing the order. Your money will be debited from the account only if your tickets are confirmed.

                                        The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

                                        In case of any further assistance or clarification on this issue, please reply to this email.

                                        Assuring you the best of our service always.

                                        Regards
                                        Justickets Team
                                        Phone problem please refund my movie tickets other my go to village
                                        Mobile.no [protected]
                                        My phone pay number please refund tickets
                                        I can book 4 tickets one week before but tickets was not book and one msg received within 5 day u r money revet back to in your account but still not credit in my account. Request as soon as possible pls be credit back my money without booking amount
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