Justickets Complaints & Reviews

Address: Visakhapatnam

We have booked for vakeel saab plz we want to cancel cancel ur tickets plz which we
bookedd recently we want just cancel
Plz we want to cancel plz plz

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Justickets Customer Care

from Chennai, Tamil Nadu

Jul 30, 2021

Verified Support

Hi Pawan,

Thank you for writing to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards
Justickets Team

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Justickets Customer Care

from Chennai, Tamil Nadu

Jul 30, 2021

Verified Support

Hi Pawan,

Thank you for writing to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards
Justickets Team

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Address: T.sirnu,madurawada,vsp.

Yesterday I have booked two tickets for vakeel Saab movie in STBL CINE WORLD, MADHURAWADA, VSP. Booking date 11th April morning 10a.m show, amount debited in my bank account but tickets was Not confirmed. So I request you either confirmed movie tickets nor amount refund to my account.

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Aug 5, 2021

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

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Justickets Customer Care

from Chennai, Tamil Nadu

Apr 12, 2021

Verified Support

Hi,

Thank you for writing to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking, refunds are processed instantaneously and the money refunded to your wallet.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you the best of our services always.

Regards,
Justickets Team

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Address: T.srinu, Madhurawada, vsp.

Website: www.justtickets.in

I have booked two tickets for vakeel saab movie on april 11th 10 a.m show in STBL CINE WORLD, Madhurawada, Vsp.also amount debuted in my account. I requesting you confirm my tickets, otherwise please amount credited my account. problem rectify as early as possible.

Aug 5, 2021

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

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Justickets Customer Care

from Chennai, Tamil Nadu

Apr 12, 2021

Verified Support

Hi,

Thank you for writing to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking, refunds are processed instantaneously and the money refunded to your wallet.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you the best of our services always.

Regards,
Justickets Team

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Tickets are booked and the payment is successful, yet haven't received tickets.

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Justickets Customer Care

from Chennai, Tamil Nadu

Jul 30, 2021

Verified Support

Hi zavin uday,

Thank you for writing to us.

We are really sorry for the inconvenience caused.

Please share your registered email id and mobile number to [protected]@justikets.in we will look into it right away.

Assuring you the best of our services always.

Regards,
Justickets Team

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Address: Maddilapaleam Visakhapatnam

Ticket date for Change actually booking ticket in 8 and booking confirmed in 13 please solve this problem urgently

Aug 5, 2021

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

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Justickets Customer Care

from Chennai, Tamil Nadu

Apr 9, 2021

Verified Support

Hi,

Thank you for writing to us,

Sorry, tickets once sold cannot be canceled or replaced, Change of show timing or date or seat is not possible once the ticket is booked. Policies set forth by our clients and theatres prohibit justickets from issuing exchanges or refunds after a ticket has been purchased or for lost, stolen, damaged, or destroyed

Assuring you the best of our service always.

Regards
Manoj
Justickets Team

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Hi,

I have made a booking for vakeelsaab movie on this app and successfully paid the amount, but I haven't received the confirmation.kindly help on this

Justickets customer support has been notified about the posted complaint.

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Justickets Customer Care

from Chennai, Tamil Nadu

Apr 8, 2021

Verified Support

Hi Mani,

Apologies for the inconvenience caused.

There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

In case of any further assistance or clarification on this issue, please email [protected]@justickets.in.

Assuring you the best of our services always.

Regards,
Justickets Team

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Mani1616's [Complaint's author] reply, Apr 26, 2021

Hi team,

I haven't got my money credited back into my account...it's has crossed 10 business days after raising the complaint ...when will get my money back????

Justickets Customer Care's response, Jul 30, 2021

Verified Support

Hi Mani,

Apologies for the inconvenience caused.

Please share your e-mail id and mobile number to [email protected] we will look into it right away.

Assuring you the best of our services always.

Regards
Justickets Team

Justickets Customer Care

from Chennai, Tamil Nadu

Jul 30, 2021

Verified Support

Hi Mani,

Apologies for the inconvenience caused.

Please share your e-mail id and mobile number to [protected]@justickets.in we will look into it right away.

Assuring you the best of our services always.

Regards
Justickets Team

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Address: Stone House pet Lakshmi puram near vsr school

Website: Justickets

I want my money back kk then I complaint to police

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Aug 5, 2021

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

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Justickets Customer Care

from Chennai, Tamil Nadu

Apr 8, 2021

Verified Support

Hi Teja,

Apologies for the inconvenience caused.

There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

In case of any further assistance or clarification on this issue, please email [protected]@justickets.in.

Assuring you the best of our services always.

Regards,
Justickets Team

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Address: Visakhapatnam kinnera theater

My mobile no [protected], I booked 2 movie tickets for check movie amount paid through phonepe it is successful but I didn't get tickets .plz resolve as soon

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Aug 5, 2021

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

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Justickets Customer Care

from Chennai, Tamil Nadu

Feb 26, 2021

Verified Support

Hi Nithya,

Thank you for getting in touch with us!

We are unable to find booking details with the given screen-shot. We request you to please share the mobile number and email address used while making the booking, to enable us to identify your transaction. please drop an E-Mail to [protected]@justickets.in we will assist you right away

Regards
Justickets Team

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Address: Suryapet

My booking code is FP5XXFXB, and I jave wrongly booked 3 tickets in venkateshwara theatre g18, g19, g20 so plz cancel those and refund my money back

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Aug 5, 2021

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

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Justickets Customer Care

from Chennai, Tamil Nadu

Feb 22, 2021

Verified Support

Hi Balasubramani,

Thank you for writing to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards
Justickets

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Address: Visakhapatnam, Andhrapradesh.

I paid upi and booked the tickets, but the payment was made, Because the booking was not. It was very embarrassing for us.
Want to respond quickly.

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Aug 5, 2021

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

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Justickets Customer Care

from Chennai, Tamil Nadu

Jan 15, 2021

Verified Support

Dear Maharshi,

Thank you for choosing Justickets!

Providing you with a good ticketing experience is always at heart. Share with us the difficulties you faced while using the app with the screenshot and your contact details at [protected]@justickets.in we will look into it right away.

Assuring you the best of our service Always

Regards
Justickets Team

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Justickets Customer Care

from Chennai, Tamil Nadu

Jan 15, 2021

Verified Support

Hi Maharshi,

Thank you for choosing Justickets1

Providing you with a good ticketing experience is always at heart. Share with us the difficulties you faced while using the app with the screenshot and your contact details at [protected]@justickets.in.we will look into it right away.

Assuring you the best of our service Always.

Regards
Justickets Team

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Address: Anakapalli

I booked the tickets in just tickets app for the movie "Krack"
The "Krack" movie was in theatres
The money was will refund 10-15 u told
I want with 2 hours immediately plz
I want very urgent
My email ID : [protected]@gmail. Com
My no : [protected]

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Aug 5, 2021

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

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Justickets Customer Care

from Chennai, Tamil Nadu

Jan 11, 2021

Verified Support

Hi ,

Thank you for choosing Justickets!

Please accept our apologies on behalf of the theatre for the inconvenience caused.

We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!

Regards
Justickets Team

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Address: Chennai, Tamil Nadu, 91

Justickets employs has been cleared all the issue very well. Ou were redirected to this page, because your complaint is short, not informative and does not provide a complete picture of your problem. To make sure your complaint is as complete as possible, please carefully fill all the requested fields below, by following the instructions in the information boxes next to the fields. The more complete your complaint will be, the better it will be recognizable by search engines, which will make it available to wider audiences. Don’t forget we are here to help you!

Mar 13, 2020

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2020

Justickets Customer Care's response issue resolved

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M

Manikanta Mirchi

Feb 24, 2020

Please sir cancel the my tickets

transaction - Comment #3652206 - Image #0

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Hi i have loaded money in to the wallet to book tickets in your app but day by day the theater lists are going down and available theatres are local ones there are no mutiplex I stay in Mumbai and there are no theatres here I want my balance back to my card. Mobile no:[protected] I need my money in my wallet back to my account. you have asked for my account details but still not processed the refund

Mar 20, 2020

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2020

Justickets Customer Care's response Dear Prasad,

We request you to write an email to [protected]@justickets.in, our team will help you to resolve your query asap.

Assuring you the best of our service always.

Regards
Justickets Team

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Address: 530045

Sir/Madam, I am Manem Balajee had made a booking of ticket on 08th Oct 2019 and now i want that tickets to be cancelled. I want the tickets to be cancelled immediately. So, please so it for me. It is my sincere request to you to solve this problem.

Booking Code: KF03CVRE
Date & Time: 08th Oct 2019, 9:00pm
Theatre: Sarat, Visakhapatnam
Name: Manem Balajee
Mobile No: [protected]

Nov 10, 2019

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2019

Justickets Customer Care's response Hi Balajee Manem,

Thank you for writing into us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

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A

Abdul Rouf Shaik

Jan 22, 2020

I have booked 2 tickets through debit card payment and money was deducted but tickets were not booked and no further report from justickets received.

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Address: Justickets Private Limited 42, Dr Ranga Road, Mylapore, Chennai 600004, India, 607104

After booking a ticket, during the process of completion of payment it shows duplicate record error.
But amount was deducted.
None of ticket booked.
Money will not be refunded.
I need my money immediately.
We will trust you, so only processing in this app by booking tickets etc.
Try to fix that errors. Improve fast processing..
As soon refund my money.

Nov 6, 2019

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2019

Justickets Customer Care's response Dear Praveen,

Thank you for writing to us

Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

Regards
Justickets

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S

Sankar 111

Jan 9, 2020

I want to cancel my tickets. Please provide refund my booking id4O81B5JR.with seet no p15 p16 . please refund my money

money was deducted, after booking tickets. acknowledgment didn't receive - Comment #3623398 - Image #0

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M

Manikanta Mirchi

Feb 24, 2020

Please sir cancel my tickets

money was deducted, after booking tickets. acknowledgment didn't receive - Comment #3652207 - Image #0

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Manikanta Mirchi's reply, Feb 21, 2020

Cancel the my tickets

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Address: Melody theatre, Jagadamba Junction, surya bag, visakhapatnam, Visakhapatnam, Andhra Pradesh

The just tickets app is used in one movie ticket is booked in advance ticket but not a confirmation and information and it not satisfy in this app i'm going in theater ask for management but talk to your company persons telling it's responsiblety just ticket ask them so what we do... And what happened my ticket book confirm or cancel no use of your app

Oct 5, 2019

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Aug 29, 2019

Updated by Sreenu Palaka I'm booked in advance ticket My ticket not booked and confirmation is not use

Verified Support

Aug 30, 2019

Justickets Customer Care's response Hi Sreenu,

Thank you for choosing Justickets!

Please be advised that you have not placed a standard order, there is an assisted order placed in your account which is not a confirmed order.

It's completely automation process, based on the availability of seats in the theatres you have chosen while placing the order. Your money will be debited from the account only if your tickets are confirmed.

The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you the best of our service always.

Regards
Justickets Team

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S

Sriram chary

from Hyderabad, Telangana

Oct 8, 2019

Phone problem please refund my movie tickets other my go to village
Mobile.no [protected]
My phone pay number please refund tickets

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S

Sushil Chawre

from Coimbatore, Tamil Nadu

Oct 14, 2019

I can book 4 tickets one week before but tickets was not book and one msg received within 5 day u r money revet back to in your account but still not credit in my account. Request as soon as possible pls be credit back my money without booking amount

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Address: Nellore, Nellore, Andhra Pradesh

Today i tried to book 2 tickets for rakshasudu movie screen 1 seat numbers c7 & c8 in siri multiplex, ramji nagar, nellore for 15th august 2019.in that process amount
Rs 347.20 debited from my andhra bank account number but ticket's are not booked. After debited amount selected seats are available for booking. Please find the problem and resolve the problem. Please refund the rs 347.20 to my account....

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Address: Palazzo Cinemas IMAX Forum Vijaya Mall

Sir, i booked 2 ismart shankar movie tickets (Palazzo cinemas imax: forum vijaya mall, screen 06 e21 and e22 on 21st july 3:15pm). I didn't receive any ticket conformation message but the amount is debited from my paytm account.
Paytm no. [protected]
Added money to paytm from icici bank through debit card
My account number[protected]
Mail id - [protected]@gmail.com
I request please refund my amount.
Thank you.

+1 photos

Aug 23, 2019

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2019

Justickets Customer Care's response Hi,

Thank you for writing to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking, refunds are processed instantaneously and the money refunded to your wallet.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you the best of our services always.

Regards
Justickets Team

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N

Nizani Anjan

from Noida, Uttar Pradesh

Jul 23, 2019

I have booked 4tickets for oh baby for tommorow 1st show at visakhapatnam Lakshmi narasimha theater by Gpay option tickets not booked/conformed. Please issue refund.

deduction of money for movie tickets - Comment #3492928 - Image #0

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K

Kranthi Do

from Nellore, Andhra Pradesh

Jul 26, 2019

I have applied ticket for spiderman far from home[protected] .. debited amount from acc but no confirmation from site. kindly resolve

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M

Murala Lakshman

from Hyderabad, Telangana

Oct 1, 2019

Money directed but movie tickets not confirmed

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P

prasad harsha

Nov 20, 2019

Hi i have loaded money in to the wallet to book tickets in your app but day by day the theater lists are going down and available theatres are local ones there are no mutiplex I stay in Mumbai and there are no theatres here I want my balance back to my card. Mobile no:[protected]

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Address: Vizag

Website: Justtickets ubu

Respected sir
Today i booked tickets for oh baby movie and amount is debited from my bank account but tickets are not confirmed so please i request you to return my money back immediately... Because that money is so valuable for me.. And i didn't expected this mistake from justtickets. So please solve my problem.
Name=praneetha
E-mail i'd=[protected]@gmail.com
Mobile number=[protected]
Thanking you

Aug 14, 2019

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2019

Justickets Customer Care's response Hi Praneetha,

Thank you for writing to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking, refunds are processed instantaneously and the money refunded to your wallet.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you the best of our services always.

Regards
Justickets Team

View replies

R

Rashid Kv

from Mumbai, Maharashtra

Aug 8, 2019

Lam yesterday booked 'kalki ' malayalm movie 2 ticket.. but you will not send conformation massege. You will take my cash 267 in my account... plz refund my cash...

tickets are not confirmed but money transferred from my bank account - Comment #3506929 - Image #0

tickets are not confirmed but money transferred from my bank account - Comment #3506929 - Image #1

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Y

Yeshwanth Sai

from Mumbai, Maharashtra

Aug 27, 2019

Sir,
ive booked movie tickets accidentally to a movie name 'EVADU' instead of SAAHO. i just want to cancel them.please help me do this.it wont happen from next time.please just cancel my order and refund my money.

tickets are not confirmed but money transferred from my bank account - Comment #3520777 - Image #0

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C

Chaitanya Meher

from Delhi, Delhi

Sep 10, 2019

I want that ticket plzzz contact me [protected] & ur custmer care number also not response I waiting for psst 1hr

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Address: Nellore, Andhra Pradesh

Dear sir / madam

I booked tickets for movie agent sai srinivasa athreya in nellore screen 3
12.05 am show i paid amount through paytm but seats are not booked so can u plz refund my amount amount is debited from my account ..when justtickets cannot repay my amount definately in the future i cant trust this app sorry to say
thanking you in adavance

+1 photos

Aug 27, 2019

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2019

Justickets Customer Care's response Hi Prathy,

Thank you for writing to us

Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

Regards
Justickets Team

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R

Rakshisuji

from Delhi, Delhi

Aug 8, 2019

Dear team please cancel my ticket because I am not able that day and also I am trying to get 3d movie tickets so please cancel my kurusshetra movie tickets my ticket no A33 and A34 TIME 5.30 pm SARAWATHI talkies Mysore...

Justickets Complaints & Reviews

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Tickets to cancel

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Not confirmation of vakeel Saab movie ticket

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Not confirmation of tickets

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Haven't got tickets

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Tickets date for Change actually bucking 8 and tickets booking in 13 please urgently solve the solution

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Money deducted and tickets not received

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I want my tickets money Debit for you justickets

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Ticket now not get the message but amount paid successful

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Cancellation of tickets for nandhi movie

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Booking tickets

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Krack Movie was cancelled in theatres

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transaction

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I want my wallet balance back

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cancellation of movie tickets 08th oct 2019

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money was deducted, after booking tickets. acknowledgment didn't receive

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my ticket is booked in advance ticket but my not confirmed how it is use in this app waste the app

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tickets aren't booked, but amount debited. please refund debited amount to my account.

deduction of money for movie tickets

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tickets are not confirmed but money transferred from my bank account

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tickets amount refund

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