[Resolved] Justickets — cinema tickets cancel | |||
Dear sir, I have booked karupan movie, i am booked date 02/10 but show date is 05/10 i am really confused in online please cancel that ticket and refund my money my account as soon as possible. Please find attached the below ticket details could you please confirm receipt... Booking code: wnmljgd Movie name: karuppan (U) Show date and time: 05 oct 2017, 03:50 pm Location: krishnaswamy road, coimbatore Theatre, screen: the cinema: brookefields mall, screen 05 Class and seats numbers: elite: b11, b12 Ticket holder: priya Thanks ®ards S. Priya Was this information helpful? | |||
Nov 5, 2017 Complaint marked as Resolved Justickets customer support has been notified about the posted complaint. Verified Support Oct 05, 2017 Justickets Customer Care's response Hi Priya, Thank you for writing in to us with your feedback! There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience. Regards, Justickets Team | |||
 3 Comments | |||
Comments
I tried to book assisted booking for upcoming movie...But in terms and conditions u have mentioned that your tickets are not confirmed...At the same time you are asking us full amount for the same... Please reduce the amount for assisted booking...we will pay the full amount after the tickets are confirmed...
Justickets Customer Care's response, Oct 19, 2017
Verified Support
Hi Barath,
Thank you writing into us!
To place an Assisted Order, you are requested to keep enough balance in the Wallet. Your tickets shall get confirmed only when seats are available as per your preference and enough balance is left in the Wallet. Incase your booking is not confirmed, your money will continue to be in your Wallet.
Regards,
Justickets Team
Thank you writing into us!
To place an Assisted Order, you are requested to keep enough balance in the Wallet. Your tickets shall get confirmed only when seats are available as per your preference and enough balance is left in the Wallet. Incase your booking is not confirmed, your money will continue to be in your Wallet.
Regards,
Justickets Team
I book a afternoon 2.40pm show ticket mersal on 17 October 2017 Tamilnadu, Trichy city, sona theatre screen1 row N21 money is debited but transaction failed.. Could not come any message from justickt for confirmation ticket also.. So please refund the money into my account as soon as possible...
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Justickets Customer Care's response, Oct 19, 2017
Verified Support
Hi Vinoth,
Thank you writing into us!
We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to support@justickets.in for us to help you better.
Regards,
Justickets Team
Thank you writing into us!
We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to support@justickets.in for us to help you better.
Regards,
Justickets Team
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Thank you writing into us!
We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to support@justickets.in for us to help you better.
Regards,
Justickets Team