[Resolved] Justickets — Complaint from syamkumarperala

Syam Kumar Perala

from Tasgaon, Maharashtra

Address:

524126

Order number is 89648
Booked by assistant

Today is the movie is releasing i am booked tickets for the afternoon show but i am didn't receive the tickets via sms are email u didn't send me tickets refund my money back that u r service is very bad the customer care regrative is not attending the calls they tell me after one hour we call they didn't call u didn't send me tickets and otherwise refund my money back i am go to police station And I will put a case in u

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Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2016

Justickets Customer Care's response Hi Syam Kumar, Sorry for the inconvenience caused. Unfortunately, your order couldn't get processed as the sessions were sold out at your preferred theater due to a high number of pre-orders for the tickets and the limited seats released online. We constantly strive to increase the quota allocated for online sale. However, your money continues to remain in your wallet and you can use it for any future bookings you make with us. Thanks for your understanding and we look forward to your continued patronage. Thanks and Regards The team at Justickets