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Justickets

[Resolved]  Justickets — Didn't get my tickets

Address:Chennai, Tamil Nadu
Website:www.justtickets.in

I booked tickets for khaidi no 150 on 11 1 2017 . My money was deducted but I didn't get my tickets. The customer service executives are not responding. Please kindly help me in this regard.l hope that my complaint shall be resolved soon. The money is very important to me as it was deducted from my father account. Please make them atleast responsive
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Feb 14, 2017
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
Jan 11, 2017
Updated by polapragada sumanth My booked rows are A5, A6, A7, A8
Jan 11, 2017
Updated by polapragada sumanth My email address is [protected]@gmail.com.My mobile number is [protected]
Verified Support
Jan 11, 2017
Justickets Customer Care's response Hi Polapragada,

Thank you for writing in to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

Incase of any further assistance or clarification on this issue, please drop an email to [protected]@justickets.in.

Assuring you the best of our services always.

Regards,
Justickets Team
Complaint comments 
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Comments

My tickets not confand please refund my mony your company not respond my call please refund my mony
Reply
Justickets Customer Care's response, Jan 18, 2017
Verified Support
Hi Kommala,

Thank you for writing in to us!

Please share your registered mobile number and email address by writing an email to support@justickets.in, we shall check and update your booking/Payment status right away.

Assuring you the best of our services always.

Regards,
Justickets Team

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