[Resolved] Justickets — Money deducted but movie ticket not generated

Sridhar Samiraju

from Hyderabad, Telangana

Address:

530048

4 Jun 2016 POS PRCH-sbi debit
POS 800849 JUSTICKETS COM
Chennai-amt Rs.234.50 deducted but not generated confirmation code for A aA cinema in visakhaptnam but movie pass not received to me and mail too .we want to cancel the ticket. we rang up thrice to the [protected] but no body come in line listen us. kindly help me.email ID:[protected]@gmailcom.why it is append so. i am very sorry to say that no responsible person is there to solve my problem thanking u.

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Jul 7, 2016

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Jun 05, 2016

Updated by Sridhar Samiraju xxxxx

Jun 05, 2016

Updated by Sridhar Samiraju Justickets — Money deducted but movie ticket not generated

Sr Sridhar Samiraju on Jun 5, 2016

SBI Debit Card 519XX0788 for purchase worth Rs.234.50 onPOS 52317at JUSTICKETS COMTXN#800849
-amt Rs.234.50 deducted but not generated confirmation code for A aA cinema in visakhaptnam but movie pass not received to me and mail too .we want to cancel the ticket. we rang up thrice to the [protected] but no body come in line listen us. kindly help me.email ID:[protected]@gmailcom.why it is Happend so. i am very sorry to say that no responsible person is there to solve my problem thanking u.

Verified Support

Jun 06, 2016

Justickets Customer Care's response Hi Sridhar, Thank you for writing in to us. There seems to have been a problem with your transaction and your booking was unsuccessful. We have initiated the refund from our end and the money will be credited back to you within the next 5-7 working days. We have launched the Justickets wallet and urge you to try the same as it helps you book tickets faster. Additionally, in the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet. Sorry for the inconvenience and we look forward to your continued patronage. Regards , The Team at Justickets