[Resolved] Justickets — Money deducted but ticket not confirmed

vasu216

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

Iam vasunaidu.I have tried to book 3 tikets for guatamiputrasatakarni movie at nellore narthaki with justtickets login with mail [protected]@gmail.com. My money was debited but the ticket was not booked.please refund the money,
I have paid through hdfc netbanking .my mobile number and email id will be given below

mobile-[protected]
user [protected]@gmail.com
user name-vasu naidu

please help me on this

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Feb 15, 2017

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2017

Justickets Customer Care's response Hi Vasu,

Thank you for writing in to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

Incase of any further assistance or clarification on this issue, please drop an email to [protected]@justickets.in.

Assuring you the best of our services always.

Regards,
Justickets Team