[Resolved] Justickets — Money deducted from bank yet ticket not generated

harikommana

from Ongole, Andhra Pradesh

Address:	600004
Website:	www.justickets.in

Hi Team,

I tried booking the tickets on line for movie, the payment got processed but the ticket didn't get generated ? The amount got deducted from my HDFC account and i tried booking the ticket giving my email id as "[protected]@gmail.com", What the fate of my payment?

Br
Hari.K

+1 photos

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Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2016

Justickets Customer Care's response Hi Hari, Thank you for writing in to us. There seems to have been a problem with your transaction and your booking was unsuccessful. We have initiated the refund from our end and the money will be credited back to you within the next 5-7 working days. We have launched the Justickets wallet and urge you to try the same as it helps you book tickets faster. Additionally, in the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet. Sorry for the inconvenience and we look forward to your continued patronage. Regards , The team at Justickets.