[Resolved] Justickets — Money was deposited but tickets were not issued | |||||
Hii sir/madam, i am d. pavan kalyan recently i have booked one tickets for dhruva movie using justickets. Atlast my money was deposited and tickets were not issued and i have been said the same by theater officials. Please recheck the transaction and refund my deposited money. Thanking you in advance for addressing my problem. Reference no. igaalaugn1 Transaction date 15dec2016 Debit dard ending — 4937 My mail id:pavan. [protected]@gmail.com Phn no:[protected] Was this information helpful? | |||||
Jan 16, 2017 Complaint marked as Resolved Justickets customer support has been notified about the posted complaint. Dec 11, 2016 kamepalli prasad's response pls cancellation move tickets
Dec 11, 2016 kamepalli prasad's response pls cancellation the booked no BBXIYM9I
Dec 11, 2016 kamepalli prasad's response Pls cancellation the tickets booked no BBXIYM9I.because wrong theatre selected
Verified Support Dec 16, 2016 Justickets Customer Care's response Hi Pavan, Thank you for writing in to us! Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days. Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets. In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet. You can additionally get 2X bonus on your first recharge by applying the promo code JT123! Chat with our Customer Service team to know more about this offer. In case of any further assistance or clarification on this issue, please reply to this email. Assuring you the best of our services always. Regards, Justickets Team | |||||
 4 Comments | |||||
Comments
I booked two tickets on December 11th, 2016 in the theater teja moviemax in Suryapet for druva movie . My money was deducted but tickets were not booked and I got reply that"you payment precess error" my ac.no.[protected]. bank name SBH name j.naveen. please credit my money 168 rupees.
Justickets Customer Care's response, Dec 21, 2016
Verified Support
Hi Julure,
Thank you for getting in touch with us!
We are unable to find booking details associated with this email address. Please share your registered mobile number and email address by writing an email to support@justickets.in, we shall check your user details and get you an update.
Regards,
Justickets Team
Thank you for getting in touch with us!
We are unable to find booking details associated with this email address. Please share your registered mobile number and email address by writing an email to support@justickets.in, we shall check your user details and get you an update.
Regards,
Justickets Team
Pls cancellation the tickets booked no BBXIYM9I.because wrong theatre selected .sir must cancellation the tickets because wrong theatre selected.sir must cancellation the tickets because wrong theatre selected.sir must cancellation the move tickets because wrong theatre selected
Justickets Customer Care's response, Dec 21, 2016
Verified Support
Hi Kamepalli,
Thank you for writing in to us with your feedback!
There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.
Regards,
Justickets Team
Thank you for writing in to us with your feedback!
There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.
Regards,
Justickets Team
BOOKING CODE: K1A7URLC
Movie Name: Saptagiri Express (U/A)
Show Date and Time: 02 Jan 2017, 09:00 PM
Location: Dilsukh Nagar, Hyderabad
Theatre, Screen: Rajadhani Theatre, Rajadhani 70MM
Class and Seats Numbers: Balcony: B16, B17
Ticket Holder: RAKESH
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Movie Name: Saptagiri Express (U/A)
Show Date and Time: 02 Jan 2017, 09:00 PM
Location: Dilsukh Nagar, Hyderabad
Theatre, Screen: Rajadhani Theatre, Rajadhani 70MM
Class and Seats Numbers: Balcony: B16, B17
Ticket Holder: RAKESH
Justickets Customer Care's response, Jan 18, 2017
Verified Support
Hi,
Please share your issues in detail by writing an email to support@justickets.in. we shall look into it right away.
Regards
Justickets Team
Please share your issues in detail by writing an email to support@justickets.in. we shall look into it right away.
Regards
Justickets Team
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Thank you for getting in touch with us!
We are unable to find booking details associated with this email address. Please share your registered mobile number and email address by writing an email to support@justickets.in, we shall check your user details and get you an update.
Regards,
Justickets Team