[Resolved]  Justickets — movie ticket booking

I booked 4 tickets now from justickets. Amount has been transfered. But i didnt get any booking id... And now when i look to the site the same seats i booked were ready for another booking. What is this sir. Please reply faster. I booked for 29october2017. I choose chellam theatre, puthoor. And it cost about 535 totally. My amount has gone... Please gave me tickets or my money back.
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Nov 27, 2017
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
Oct 27, 2017
Updated by Ajeesh Unnikrishnan
I booked 4 tickets for Villain and i also paid the amount.. Now justickets is saying tickest were not booked u can cancel the order i[censored] want.. But what about the money i paid for my tickets... Its not even showing in the app about the available wallet amount.. I can find the wallet amount in browser... I need my money to the bank account i have paid from.. I was unable to use the amount which i have paid
Verified Support
Oct 27, 2017
Justickets Customer Care's response
Hi,

Thank you for choosing Justickets!

Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

Regards,
Justickets Team
Complaint comments 

Comments

Visakhapatnam jothithetr Sunday 22th I booked 4tickets form credti4375e card card no[protected] plz refund my amt cont [protected]
Justickets Customer Care's response, Nov 2, 2017
Verified Support
Hi Murthy,

Thank you for choosing Justickets!

Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

Regards,
Justickets Team
On 5th Nov I booked 6 tickets for raja de great movie in Siri Venkat theatre machilipatnam through Sbi net banking and I didn't got any ticket message but the amount was deducted. Please look after this asap. I didn't see any customer care number of your's in online..
Regards,
Nithin
[protected].
Bank ref number:IJACHVJSO5
Justickets Customer Care's response, Nov 17, 2017
Verified Support
Hi Nithin,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to support@justickets.in for us to help you better.

Regards,
Justickets Team
I have booked two tickets on 12.11.17 but tickets are not issued.so pls refund the amount
Justickets Customer Care's response, Nov 17, 2017
Verified Support
Hi Pkrishna,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to support@justickets.in for us to help you better.

Regards,
Justickets Team

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