[Resolved] Justickets — Movie tickets copy is not sent | |||
I've booked bahubali movie tickets on dis app on may 4 2017, i wish to get my tickets by tomorrow morning before the show... Or atlst refund my money... I don't want single rupee to be gone waste... And if at al u want us to continue using app an rate good feedback, make sure to give the customers proper details an requirements such as ticket copy immediately after their booking... We don't have enough time to waste thinking if my order is confirmed or not... Respond and fix the problem immediately... Was this information helpful? | |||
Jun 11, 2017 Complaint marked as Resolved Justickets customer support has been notified about the posted complaint. Verified Support May 10, 2017 Justickets Customer Care's response Hi Ashwini, Thank you writing in to us! We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address for us to help you better. Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice! Regards, Justickets Team | |||
 4 Comments | |||
Comments
Sir..we booked bahubali 2 tickets in adVance in Kurnool anandh takies but we didn't get confirmation.. we received sms informing to cancel our advance tickets from justtickets..so we want to cancel d tickets.. our order no is 285060..tq
Justickets Customer Care's response, May 10, 2017
Verified Support
Hi Uma,
Thank you writing in to us!
Assisted orders can be canceled only by the customers. Please go to Homepage select My Account and then Assisted orders to cancel your order.
For further assistance please drop an email to support@justickets.in, we shall look into it right away.
Regards,
Justickets Team
Thank you writing in to us!
Assisted orders can be canceled only by the customers. Please go to Homepage select My Account and then Assisted orders to cancel your order.
For further assistance please drop an email to support@justickets.in, we shall look into it right away.
Regards,
Justickets Team
I have tried to book a ticket, the amount was deducted but I didn't get any acknowledgement, I tried it for the the second time, even for the second time the amount was deducted but no confirmation message, totally 442 rupees deducted, I want my money back...My contact email is [protected]@gmail.com
Justickets Customer Care's response, May 10, 2017
Verified Support
Hi Vamsi,
Thank you for writing in to us!
Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.
Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.
In case of any further assistance or clarification on this issue, please drop an email to support@justickets.in.
Assuring you the best of our services always.
Regards,
Justickets Team
Thank you for writing in to us!
Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.
Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.
In case of any further assistance or clarification on this issue, please drop an email to support@justickets.in.
Assuring you the best of our services always.
Regards,
Justickets Team
My name Giri DV I will cancel my order tickets but i have some problem in this time at morning 8 am please cancel my order tickets
Justickets Customer Care's response, May 10, 2017
Verified Support
Hi Giri,
Thank you for writing in to us with your feedback!
There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.
Regards,
Justickets Team
Thank you for writing in to us with your feedback!
There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.
Regards,
Justickets Team
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Thank you writing in to us!
We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to support@justickets.in for us to help you better.
Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!
Regards,
Justickets Team