[Resolved] Justickets — My tickets are not confirmed but transaction is done

[Resolved] Justickets — My tickets are not confirmed but transaction is done

G Geethika pinky from Hyderabad, Telangana

Hii this is geethika I have tried to book 2 tickets to dangal in Lakshmi theater tenali to 9:50PM show on 28.Dec.2016 .My payment was done successfully .The amount withdrawn from my account is around Rs230 but my tickets are not confirmed so please either confirm the tickets are refund the money to my account soon .I tried to contact your executives but there is no response so please call me back . please respond. ph.no:[protected] Debit card details:[protected] Email: geethikagadgipati7. [protected]@gmail.com Was this information helpful? No (0) Yes (0)
Jan 31, 2017 Complaint marked as Resolved Justickets customer support has been notified about the posted complaint. Verified Support Dec 29, 2016 Justickets Customer Care's response Hi Geethika, Thank you for writing in to us! Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. Your payment has been refunded by us on 28th Dec itself, the money shall reach your account within the next 7 -10 working days. Also, we request you to please remove your card details which are mentioned above. Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets. In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet. You can additionally get 2X bonus on your first recharge by applying the promo code JT123! Chat with our Customer Service team to know more about this offer. In case of any further assistance or clarification on this issue, please reply to this email. Assuring you the best of our services always. Regards, Justickets Team
Add a Comment	Share
Submit Close