[Resolved] Justickets — Non confirmation of tickets request for recredit my amount

Pravarsha

from Narasaraopet, Andhra Pradesh

Address:

Chennai, Tamil Nadu

I have booked 6 tickets on[protected] for the movie EXPRESS RAJA on[protected].45 pm show for Shiva theatre guntur. I have booked the seat no.s F 7 to F13. Amount of Rs. 691.71 have been deducted from my account. But I have received message as Your transaction failed your money will be refunded in with in 5 days.Till now the amount is not credited. Please refund my amount immediately. My mail Id is [protected]@gmail.com.

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Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2016

Justickets Customer Care's response Hi, Thank you for writing in to us. There seems to have been a problem with your transaction and your booking was unsuccessful. We have initiated the refund from our end and the money will be credited back to you within the next 5-7 working days. We have launched the Justickets wallet and urge you to try the same as it helps you book tickets faster. Additionally, in the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet. Sorry for the inconvenience and we look forward to your continued patronage. Regards , The team at Justickets.