[Resolved]  Justickets — not credited my money

Address:Alappuzha, Kerala, 688521
Website:Justicket

Sir,

On 29th october evening i booked 4 movie ticket for the movie villan at rayban cine complex alappuzha using my federal bank debit card. After paying 494 rs from my account (Federal bank) your site doesnot issued my tickets and i lost my money and it's been 4 days my money is not credited back. Kindly credit my money back.

Sachu sebastian
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Dec 8, 2017
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2017
Justickets Customer Care's response
Hi Sachu,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [protected]@justickets.in for us to help you better.

Regards,
Justickets Team
Complaint comments 

Comments

Sir Please cancel my ticket sir i am a night shift operator i can't attend to movie please cancell my ticket i un fortunately mistaken the timings in just ticket sir please cancell my ticket sir... Please i feel happy i[censored] cancel my ticket sir.. Please sir please return my money sir please
Justickets Customer Care's response, Dec 4, 2017
Verified Support
Hi Bhargav,

Thank you for choosing Justickets!

Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

Regards,
Justickets Team
Ticket no found
Justickets Customer Care's response, Dec 5, 2017
Verified Support
Hi Channegowder,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to support@justickets.in for us to help you better.

Regards,
Justickets Team

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