[Resolved]  Justickets — Refund for movie tickets

Address:Hyderabad, Andhra Pradesh
Website:movies

Hello.

This is Shiva Shanker. I've tried to book two tickets for the movie " Vedukachudam Rarandi ( Telugu ) on 26 May 2017 at 12:10pm through my Axis Debit Card. Amount of Rs 144.56 deducted from my account, but seats are not confirmed due to some bug in app. The following are my phone no. & email I'd. ( [protected], shivashanker.[protected]@gmail.com ). Please check the transaction and refund the same.

Regards,
Shiva.
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Jun 29, 2017
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
Verified Support
May 29, 2017
Justickets Customer Care's response
Hi Shiva,

Thank you for writing in to us.

We are really sorry for the inconvenience caused.

There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you the best of our services always.

Regards,
Justickets Team
Complaint comments 

Comments

Dear sir to day I booked 4 tickets, 10.45am show sukanya complex throw internet banking. But I entered wrong phone number, so message not send me. How to collect my tickets
Justickets Customer Care's response, May 30, 2017
Verified Support
Hi Lavudu,

Thank you writing in to us!

We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to support@justickets.in for us to help you better.

Regards,
Justickets Team
Movie tickets are booked through mobikwik but tickets are not sent to our mail
Justickets Customer Care's response, Jun 9, 2017
Verified Support
Hi Kandalam,

Thank you writing in to us!

We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to support@justickets.in for us to help you better.

Regards,
Justickets Team

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