[Resolved] Justickets — Ticket not confirmed. amount has been debited

srikanth simhadri

from Visakhapatnam, Andhra Pradesh

Address:	Visakhapatnam, Andhra Pradesh, 530026
Website:	JUSTTICKETS

Date of the incident :[protected] &[protected]
Client number : +91 [protected]

Hi, i am srikanth, on 10.04.2017 i have booked 2 pre booking tickets through netbanking and showing amount on that day of rs.236/- on but don't get any mail or message for ticket confirmation from just tickets. On 26.04.2017 i have signin my account and seeing the ticket status but tickets was not cofirmed and showing the balance amount of rs.208/- and i have paid also through netbanking but no confirmation received from just tickets, and i donot get mail or message confirmation also, may please refund my amount of rs.236+208. The transaction/reference id's are as follows
I) [protected]igabcnady6
Ii) [protected]igabeyzbt3

Name: srikanth simhadri
Mail id: ganesh. [protected]@gmail.com
Location: visakhapatnam, andhrapradesh

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May 29, 2017

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Apr 27, 2017

Updated by srikanth simhadri Date of the Incident :[protected] &[protected]
Movie Name: BABHBALI2

Client number : +91 [protected]

Hi, i am srikanth, On 10.04.2017 i have booked 2 pre booking tickets through netbanking and showing amount on that day of Rs.236/- but don't get any mail or message for ticket confirmation from just tickets. On 26.04.2017 i have signin my account and seeing the ticket status but tickets was not cofirmed and showing the balance amount of Rs.208/- paid through netbanking but no confirmation received from JUST TICKETS, may please refund my amount of Rs.236+208. The Transaction/Reference id's are as follows
i) [protected]IGABCNADY6
ii) [protected]IGABEYZBT3

Name: SRIKANTH SIMHADRI
Mail id: ganesh.[protected]@gmail.com
Location: Visakhapatnam, Andhrapradesh

Verified Support

Apr 28, 2017

Justickets Customer Care's response Hi Srikanth,

Thank you for writing in to us!

Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

Regards,
Justickets Team