Comments
Hi I had registered a complaint on dated 29 Oct 2017. complaint no. is kf 150236. No action was taken and no technician was assigned/sent over to fix the issue. today id 3 Nov 2017 Very poor service from kaff team. I suggest you all never buy home appliance from kaff.
Dear Deepak,
Thank you for writing to us. Kindly allow us some time. Our concerned team will get in touch with you soon.
Regards,
Team KAFF
Thank you for writing to us. Kindly allow us some time. Our concerned team will get in touch with you soon.
Regards,
Team KAFF
Kaff's is the most pathetic service i have seen. Their service engineer has taken my PCB board close to a 1week ago (It's under warranty) and still no reply as to when my PCB board will come. I am totally fed up of calling them. Still no response. What sort of crap service is this. I am not ever going to buy kaff products ever again & recomned to any 1. At the time of selling they told life time warranty no when i face problem then they told 1 year warrant. Why they cheating to customer god knows.
When i called their senior manager, she has no idea how to talk to customer very rude lady.
my service request no[protected]
When i called their senior manager, she has no idea how to talk to customer very rude lady.
my service request no[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
5%
Complaints
562
Pending
0
Resolved
28
+91 12 4487 3000
Malibu Arcade, First Floor, Malibu Towne, Sohna Road, Gurgaon, Haryana, India - 122101
Thank you for writing to us. Our concerned team will get in touch with you soon.
Regards,
Team KAFF