[Resolved] Kalyan Jewellers — DHAN SAMRIDDHI 6 scheme | |
Details of my scheme: Enrollment Id: [protected] I have invested in the DHAN SAMRIDDHI 6 scheme for 6 months, where I have invested 20, 000 per month for 6 month. I was informed by the Sales man of the Kalyan jewellers that the return which I will get on total scheme will be 1, 30, 000, which I have confirmed twice with them. Also, they mentioned the same. That was the only reason I invested in the scheme. Unfortunately, when I went after 6 months to buy my product, I felt cheated as the discount they have given on my product was 7, 500 instead of 10, 000. My trust on Kalyan jeweller was lost and I felt devastated with this behaviour of Kalyan Jewellers. Also, the cost of gold which was informed by the sales man while purchasing the product and the original bill did not match as per the discussion which I had with the sales man. As bill did not match as per the discussion I had with the sales man. Below is the details for your reference:- Sales Man has informed the gold price was - INR - 45520. When the original bill was shared the price mentioned was INR - 45880. I was cheated. I felt really bad about the same. Adding bill images for your reference. I want my this request need to be taken seriously as this may be happening with other people also which is not a right thing. This is really very annoying as I felt cheated. Adding images what Sales Man has mentioned and the original will shared. Request you to kindly take an action again this. Was this information helpful? | |
Oct 2, 2021 Complaint marked as Resolved Kalyan Jewellers customer support has been notified about the posted complaint. Verified Support Aug 30, 2021 Kalyan Jewellers Customer Care's response Hello Vijay_Singh79, Thank you for your comment. We deeply regret the inconvenience caused. We have taken note of the same and assure to take appropriate steps immediately. Kindly share your contact number on direct message to enable us speak to you and ascertain the issue in detail. We value your suggestions. Team Kalyan Jewellers Verified Support Sep 01, 2021 Kalyan Jewellers Customer Care's response Hello Vijay_Singh79, We believe that the issue is resolved now. Customer satisfaction is o[censored]tmost importance to us and we keep our esteemed patrons as cornerstones for all our initiatives. We value your suggestions and we are constantly striving to improve our services and strengthen the relationship with all our customers. Please let us know if you need our assistance on anything else. Thank you. Team Kalyan Jewellers. | |
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TC 32 / 204 / 2, Sitaram Mill Road, Punkunnam, Thrissur, Kerala, India - 680002
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