Kalyan Jewellers — Misleading and not delivered item after full payment

som m

Oct 13, 2021

Website:

Candere

I purchased a pendent online from Candere, order # 965940 dt 16.09.2021, successful payment completed in full at the time of order through electronically. expected delivery date was 5.10.2021 but still not delivered. every time contacted them they excused for anther 2-3 days, even today they told me the same thing, asked to share the logistics details, not given. i am regretting on my decision and strongly feel kind of fraud is circulating. what i suppose to do now, please advise. Regards.

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Comments

Kalyan Jewellers Customer Care

from Mumbai, Maharashtra

Oct 14, 2021

Verified Support

Hello Som M, we deeply regret the inconvenience caused. We have taken note of the same and assure to take appropriate steps immediately. Kindly share your contact number to enable us to speak to you and ascertain the issue in detail. We value your suggestions. Team Kalyan Jewellers