Kalyan Jewellers — Very big fraud jewelers

Address:	Ahmedabad, Gujarat
Website:	Indian consumer complaints forum

Kalyan Jewelers is absolutely a Cheating Jeweler. What Mr. raj.kumar99 uploaded is totally incorrect. They still follow the same method. We have to select from a brochure given to us and not anything other than that. If we want the item we choose other than the brochure shown, there should be extra charge. Mr. raj.kumar99 seems to be their own person or making false statement about the company. Or he has been paid for making such statement. Of course it is a branded company, but it does not mean that they do not cheat customers. Three of my friends were cheated by Kalyan Jewelers, like not making promises made, giving inferior quality and charging exorbitant making charges.
They spent crores of rupees on ad by putting superstars like Amitab Bhachan, Abhishek Bachan, Aishwarya Rai, Prabhu and lot of other south Indian superstars by spending crores of rupees. From where they get so much money. It is by cheating poor customers. Other how can they afford such a huge amount of money. From where they were paying these money. From their own pockets? No businessman will do that. I have also see several other complaints against Kalyan Jewelers. A man from Hyderabad lodged a police complaint against Kalyan Jewelers in Hyderabad for cheating him by supplying inferior quality of gold. So-many friends of mine stopped going to Kalyan Jewelers and instead they choose Malabar Gold.
In fact the money they spent in terms of super-stars' advertisement, the money should spent for the benefit of buyers. That is the true human spirit, which many jewelers follows. Do they think that by seeing above superstars, we will be complelled to buy from Kalyan? No ... never. Now it is becoming a practice that a customer once visit Kalyan never go back again. That is the situation prevailing. They are loosing business because of their cheating mentality of Kalyan. The Coorg-based owner of this firm selected superstar managed customer style. He should not think that customers are fools to believe superstars saying Kalyan Jewelers is giving pure gold and genuine Jeweller. The Coorg-businesman is wrong. She should change his strategy by giving quality services to customers, and keeping promises made.
In my case there was some delay in making instalment, for they are asking for extra making charge that is 13% instead of the originally agreed 8%. Any way, I am not going to leave this issue here. I will definitely take it further. One day, customers are going to see in TV. They will not see Superstars in TV, they will see other news about Kalyan Jewelers.
This is just a warning only. More are expected!