Kalyan Silks — sales girl reaction towards customer

Address:

Ernakulam, Kerala, 679576

Yesterday during a quick visit to kochi with my wife i visited kalyan silks hyper market. The visit was just to see the collection of sarees and not prepared for a heavy purchase. My wife asked the sales girl to show the section at which cheap sarees are displayed and she was impressed and selected a saree of rs 282.00. But i noticed the face reaction of the sales girl of choosing a below par rate saree... It was in her face till she delivered the item at the end.. Secondly the interesting thing i was shocked at the payment counter when the cashier asked me of rs 2.00 of change for tendering exact amount of rs 282.00 bill when i handed over rs 500 note. Me and my wife checked our pockets for 2.00 rs coin but can't find any one.. And the cashier returned exact rs 218.00 of change to me.. The feel i had that time was this multicrore shop can't even make less of rs 2.00 on purchasing of a saree worth rs 282.00. At that time i was so ashamed of mr kayanaraman of spending crores of rs in advertising for this shop so that i wish i told the cashier to keep 8.00 rs change at his end.. Try to improve these type of customer satisfaction issues sir prior giving crores of rs to cine actors like prithviraaj for advertising.. Thanks a lot.. Hope this will be my final buy at kalyan silks..