| Address: Mumbai City, Maharashtra |
-----Original Message-----
From: [protected]@jainaindia.com [mailto:[protected]@jainaindia.com]
Sent: 04 August 2014 12:20
To: Oak, Shreeram
Subject: RE: Kara non mobile-Display has gone bad
Dear Customer,
We acknowledge the receipt of your E-mail.
With reference to your e-mail, we would like to inform
you that the complaint is under process. We will get back to you with the exact
status as early as possible.
We apologize for the inconvenience caused to you.
For any assistance please feel free to call us at
[protected], our Customer Care toll-free number from Monday to Saturday (10am
to 6pm)
Thanks & Regards
Madhu
Customer Support
Karbonn Mobile
-----Original Message-----
From: Oak, Shreeram [mailto:Shreeram.[protected]@brukeroptics.de]
Sent: Saturday, August 02, 2014 6:15 PM
To: [protected]@jainaindia.com
Subject: Re: Kara non mobile-Display has gone bad
Dear Vishal,
Can you update me with the repairs of my mobile? It's
been long time that it has not repaired.
Awaiting your reply.
Regards
Shreeram
Sent from my iPhone
> On 18-Jul-2014, at 5:39 pm, "[protected]@jainaindia.com"
<[protected]@jainaindia.com>
wrote:
>
> Dear Customer,
>
> We acknowledge the receipt of your E-mail.
>
> With reference to your e-mail, we regret to inform
you that due to the
part
> problem complaint is under process now and the same
has been escalated
> to the concerned department also.
>
> We apologize for the inconvenience caused to you.
>
> For any assistance please feel free to call us at
[protected], our
Customer
> Care toll-free number from Monday to Saturday (10am
to 6pm)
>
>
> Thanks & Regards
> Vishal Singhal
> Customer Support
> Karbonn Mobile
>
>
>
> -----Original Message-----
> From: Oak, Shreeram [mailto:Shreeram.[protected]@brukeroptics.de]
> Sent: Friday, July 18, 2014 5:23 PM
> To: '[protected]@jainaindia.com'
> Subject: RE: Kara non mobile-Display has gone bad
>
> Dear Vishal,
> We have submitted Karbon mobile for the display that
had gone faulty about
2
> weeks back. We have not heard anything after this
from your side. Could
you
> please let me know when this can be rectified.
>
> Thanks and best regards
> Shreeram Oak
>
> -----Original Message-----
> From: Oak, Shreeram
> Sent: 16 June 2014 09:19
> To: [protected]@jainaindia.com
> Subject: RE: Kara non mobile-Display has gone bad
>
> Dear Vishal,
> Thank you very much for your reply. We will come as
soon as possible to
show
> the handset.
>
> Thanks and best regards
> Dr. Shreeram Oak
>
> -----Original Message-----
> From: [protected]@jainaindia.com
[mailto:[protected]@jainaindia.com]
> Sent: 14 June 2014 18:42
> To: Oak, Shreeram
> Subject: RE: Kara non mobile-Display has gone bad
>
> Dear Customer,
>
> We acknowledge the receipt of your E-mail.
>
> With reference to your e-mail, we would like to
suggest you to visit at
> service centre with handset invoice and communicate
with service centre
> in-charge to resolve the same at the earliest.
>
> For any assistance please feel free to call us at
[protected], our
Customer
> Care toll-free number from Monday to Saturday (10am
to 6pm)
>
>
>
> Thanks & Regards
> Vishal Singhal
> Customer Support
> Karbonn Mobile
>
>
>
> -----Original Message-----
> From: Oak, Shreeram [mailto:Shreeram.[protected]@brukeroptics.de]
> Sent: Saturday, June 14, 2014 6:39 PM
> To: [protected]@jainaindia.com
> Subject: Kar non mobile-Display has gone bad
>
> Dear Service manager,
> We purchased Karbon mobile from croma centre at
Malad west Mumbai last
year.
> IME /1 code is [protected] and IME/2 code is
[protected]. It was
> purchased on 16/6/2013 and is still under warranty.
>
> Please advise on servicing of same.
>
> Awaiting your reply.
>
> Regards
> Dr. Shreeram Oak
>
There is no response from the Repair center. [protected] helpline no body responds. Matter urgent.
Aug 14, 2020
Complaint marked as Resolved
Karbonn Mobiles customer support has been notified about the posted complaint.
PHONE, IMEI NO.[protected].)ON 14.03.2014 IN KARBONN MOBILE
SERVICING CENTER, KURNOOL.
JOB SHEET NO."A358J1346".
THEY DID NOT GIVEN MY OWN PHONE AND THEY GIVEN ONOTHER OLD PHONE. IT IS
NOT WORKING PROPERLY.
I WENT TO THE SERVICING CENTER TOTALLY 16 TIMES BUT NO PROPER RESPONSE.
PLEASE HELP ME FOR JUSTICE TO ME.