Karnataka RDPR — E katha problems

I would like to bring to your notice, that the PDO office in Halanayakanahalli gives repeated problems for issuing E katha

Initially, they give and E katha after we submit all necessary documents along with fees, After that they take 40+ days to issue a katha.. 40 days is fine..

Later, they print at the bottom of the katha saying Sale.Deed and KEB not available prior to 2013 so the property cannot be registered..

The katha has been applied for based on sale deeds given dated[protected] along with KEB service certificate prior to 2013.

For everything the PDO office will blame the EO office saying they made mistake and money's are being demanded blatantly to correct the same even though everything was already given to them..

This is a very terrible and disgusting loophole they are misusing and they are just harassing property owners as they know if they make.this error in sale deed, it will not be in compliance with E Swathu portal and the property will not be able to be registered at a future date...

Is there any place where we can lodge a complaint and get things done at a rapid pace or is this the whole.new idea of making things just seem to look very tech savvy but at the end of the day it becomes a larger oppertunity for corruption ?

Am.sorry.to say, but this is very disgusting