[Resolved]  Karvy — Non receipt buy back amount of power finanance corporation infrabonds2010-11 tranche i folio no. pfa 0234812

It is disheartening to hear from the karvy staff (Corporate registry) such a misleading and contradictory information in respect of reverting to me buy back amount of power finance corporation infrastructure bonds 2010-11 – tranche i series (My folio no. 0234812).
After sending reminders through g mail and by post on 27.04.2016, the corporate registry sent a mail on 30.04.2016 quoting reference no. Cbh/stat/pfcb/70559/7519403 that the amount was sent to the credit of my bank account and advised me to enquire from the bank. Having known there was no credit in my bank a/c, on 02.05.2016 i requested to give me details of remittance made into the bank.In reply of this with reference no cbh/stat/pfcb/70560/7524306, the registry sent a message the document was not received and to bear with until that document received. To my query of which document required there was no reply to this from the registry inspite of several messages sent thereafter.
Again on 12.05.2016 for second time, she sent a mail with reference no. Cbh/stat/71516/7539166 that interest warrant was dispatched to my address. To my request to give me dispatch details, the registry with ref no cbh/stat/pfcb/71834/7541024 dt. 14.05.2016 that it was in process.

Why did the karvy staff do like this. What happened to my money? A number of reminders and requests have been sent through g mail since 09.04.2016. But in vain.
I am in urgent need of amount to undergo coronary angiography. I have been waiting for buy back amount since 31.03.2016 i shall hold the company responsible for the damages for any further delay in reverting amount
K samba siva reddy,
Sambasiva. [protected]@gmail.com
Mobile :[protected]
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Jun 21, 2016
Complaint marked as Resolved 
Karvy customer support has been notified about the posted complaint.
Verified Support
May 18, 2016
Karvy Customer Care's response
Dear Investor, This is to inform you that we have received bank mandate correction request and have initiated the process to PFC company for their authorization and DIRECT CREDIT for redemption. It would take 3-4 working days to get the amount credited to investor bank a/c. Assuring you of our best services at all times. Regards, Team karvy
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POWER FINANCE CORPORATION INFRABONDS 2010-11 TRANCHE I SERIES(FOLIO NO. 0234812)


Since 05.04.2016 when I returned buy back warrant for bank account correction, I have been corresponding with the company many times through g mail and postal mail for redemption amount of power finance corporation infrabonds 2010-11 Tranche I series(FOLIO no 0234812). Instead of informing me the stage/status of the issue, the Corporate Registry gave me false information for two times.
For the first time on n 30.04.2016 she sent a mail that my bank account was credited with the buyback amount . I enquired with the bank on 03.05.2016 and found that no credit was in my account. When asked for the details of remittance, she sent a mail on the same day that some document was not received and to bear with until that document received.
For some mails sent there after, the Corporate Registry again on 12.05.2016 replied that interest warrant was sent to my address. To my request to give dispatch details of warrant, surprisingly, she replied on 14.05.2016 that it was under process.
I sent a call to the staff( whose name is not clear) on 17.05.2016 to ph. No.+91 [protected].He could not hear from me fully. Why the corporate registry give me such false and misleading information . Howmany days it would take for bank account correction. To date, 45 days have lapsed since I sent my request for this. How long I have to wait for. I have been waiting for the amount from February 2016 when I was advised by the doctor to receive treatment for coronary angiography
Recently to my complaint on 17.05.2016, I was assured to receive the amount in 3-4 days. Till this time, I have not received any communication.
Why the Karvy staff have got used to give me such contradictory and disinformation ?
K SAMBA SIVA REDDY
G mail. Sambasiva.[protected]@gmail.com
Mobile: [protected]

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