[Resolved] Karvy — Non receipt of infra bond money | |||||
Dear sir I have idbi infra bond purchased in 2011 and handover the original bond along with cancelled cheque to mr. Bose auslin at idfc bank, residency road, bangalore on 8th march 2016. My polio id is idc 0234652 he told me the amount will be credited my icici bank account on 31st march 2016, then i have recived e-mail from einward. [protected]@karvy.com saying that due to more holiday and year ending the amount will credit on or before 7th april 2016 but not happened. I am following up with karvy staff since 7th april till today to discussed with mr. Siva vara prasad reddy, ms. Shivani and mr. Akbar. I have provided i have provided then whatever documents they asked. Mr. Siva vara prasad requested me to send the pan card copy and 6 months my icici bank statement copy. I have provide him then i have received e-mail from karvy that the dd has on the way to reach you but i don't where they sent. When i asked idfc bank staff he told me they have sent to my thane home address which i left from there since 3 years back. I have informed this to mr. Bose idfc staff me to credit and he said nothing to worry and will credit to your given account only. Till today i have corresponded 7 times e-mails with karvy but nothing happened. Kindly help me to credit this amount to my given icici bank account only. Regards Venkatesh Was this information helpful? | |||||
Jun 13, 2016 Complaint marked as Resolved Karvy customer support has been notified about the posted complaint. Verified Support May 12, 2016 Karvy Customer Care's response Dear Investor,
We regret for the inconvenience caused.
We would like to inform you that the DD for Rs. 29740/- has been dispatched to Bond holder address on 18/04/2016 through register post vide no. RX[protected]IN.
We trust that your concerns have been addressed. Assuring you of our best services at all times.
Regards,
Team Karvy
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