Kaveri Travels — bus facilities not ok

Today is was travelling from vijayawada to tirupati through kaveri travels i was informed in the morning that my bus was breakdown and a new bus is arranged at much earlier time so i boarded the bus and my seat was allocated last from the end on engine especially which is very hot and found lights also not working when asked to the conductor he was replying in a rash manner the bus details are kaveri travels bus no mp 41p3999, kaveri travels