[Resolved]  Kaya Skin Clinic Chandigarh — Unsatisfactory results from the services

Address:Chandigarh, Chandigarh

I want to inform you regarding my bad experience and wastage of money (Rs 70, 000) In June'2015, I saw free consultation advertisement on social networking sites, after reading I visited the nearest skin clinic in Chandigarh (which is 2 hrs journey from my residence) to avail the offer. As I am having dark circles and uneven skin tone, doctor suggested me to go for eye peel session (10 sessions for approx Rs 19, 000) and Antox ulta sheen therapy ( 3 sessions for Rs 18, 000) for making skin nourished so that Q swtich laser therapy can be done. Along with this they suggested me home kit for dull skin costing around Rs 9, 000 As I wanted a clean skin I paid the money of total around Rs 46, 000. After 1-3 sessions of eye peel slight lightness was observed I was happy with the service and also took 6 sessions of Q switch laser as suggested by doctor costing Rs 25, 800 for 6 sessions. After 3rd session of eye peel the effect stopped and my eyes started getting more and more darker and my skin was same after every session of Q swtich though it was told that single session of Q swtich is also result oriented. In 8th session of eye peel, area under my right eye got burned when I informed doctor she told that mark will not remain but it is still there after 3 weeks . After 4th & 5th session of Q switch, pimples getting started coming frequently on my face though I never had pimples on my skin as I am having very dry skin. Now 01-01 session of both eye peel and Q switch is left from the package but I have not found any improvement rather left with burning scar and pimples on my face. I am very much disappointed after spending Rs 73, 000 rupees over such services apart from 4 hrs journey to avail every session and RS 200 fare charges for every visit - Rs 2000 (for 10 visits) Such huge amount would have been invested somewhere if I have gone for some better options. I need justice towards my skin & mental harrassment or refund my money, Rs 73, 000 is not a small amount that I can forget easily and that too without any improvement. Need Justice. My contact no-[protected] Email ID-krishna.[protected]@gmail.com
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Dear Ms Krishna,
 
We read through your review and spoke this yesterday morning (23rd Sep) to discuss the matter. We’re addressing your concern on priority.
We value your patronage at Kaya and assure you that matter will be addressed at the earliest.
 
Warm Regards,
Kaya Skin Clinic team
Dear Sir/Mam,
My complaint is still pending to resolve.
Dear Ms. Pooja,

With reference to your concern, we understand that Kaya Team has successfully resolved your concern. Please feel free to contact us for any assistance at [protected]@kayaindia.net

Warm Regards,
Kaya Skin Clinic Team
not resolved, they were offering complimentary service and that too i am not sure with free of cost or again they vl charge huge amount
Dear Customer,

We read through your post. In order to address the matter, we would request you to share your deatiled concern with us on [protected]@kayaindia.net. We will look forward to your revert and assure you of our support in addressing the matter.

Warm Regards,
Kaya Skin Clinic Team

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