Kelvinator — Refrigerator

Address:	Vadodara, Gujarat, 390012
Website:	kelvinator- manufactured by videocon

I bought kelvinator fridge ion may 31, 2016. It has stopped functioning. Compressor is not working. Even technician also visited and asked me to pay charges where as product is under warranty. Just 4 months back, i purchased it.
Thee technician says that the fridge was repaired from outside. I stated him that the product is under warranty why i should call outsider to repair. The matter is fridge is as it is today as it was delivered to me.
I am shocked at this statement and finding being cheated by the company. I fully disheartened. Each time, my complaint is closed and i again reopened it. Its almost 20 days that i have been facing.
I am very disappointed with the service of the company representatives of the company and probably they wish not to repair and making excuses that this is a repaired fridge. A customer never comes to know whether fridge is new or repaired unless any physical damage is noticed. My fridge is perfectly well and totally new. I wish company to repair it soon or give in writing that this fridge will not be repaired so that i could knock at the doors of consumer court. I do have bills evidencing the date of purchase.
Its a case of cheat that company first sell repaired fridge and later says cannot be repaired stating outsider repaired it. The only loss is of the customer. Who paid amount and has been harassed on daily basis. Sometimes arguing with company representative to repair or sometimes requesting to do it as its part of life. I am not able to manage home without refrigerator. This is my last humble request or else i am prepared to settle down through intervention of consumer court..

Prince grover
House 601 wing e
Shridhar residency
Next to sun pharma co
Atladara
Vadodara
Gujarat 390012
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