[Resolved] Kent — Kent kettle 16026

Mkck

Address:

Kent Service centre (Simna Technologies, Patna)

I have buy Kent kettle 16026 by Flipkart in 25. 08.2020. After Four month kettle not working, I registered complaint to Kent service centre then from Patna service centre call me to come with kettle in service centre (Simna Technologies, Aadharshila complex, patna) . Then in service centre Mr. pratik attend me he said after one month you got your kettle after repair.
But I have not get my kettle, then I talk to service no [protected] ( complaint no -[protected]) many times he only said you got another kettle, but after 3 month I not got my kettle,
Please told me that what can I do or resolve my Problem.

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Jul 4, 2021

Complaint marked as Resolved

Till today kettle 16026 is not repaired and delivered to me

Kent RO customer support has been notified about the posted complaint.

Jul 04, 2021

Updated by Mkck No complaint not resolved

Verified Support

Jul 04, 2021

Kent RO Customer Care's response Dear Customer, apologies for the inconvenience. Our service team will get in touch with you shortly with an update on this concern. Regards, Team Kent