[Resolved]  Kent Mineral RO — Leaking

Address:

Bangalore, Karnataka

Third time leakage in a month on a newly purchased Kent Pearl water purifier. When the tank full sensor operates to close the valve the back pressure is kicking the tubings to fly off leading to big leakage. Today it happened third time. I have purchased this from Reliance digital. I have purchased 3 year annual maintenance also. Either it is a design problem or the Reliance maintenance people are not skilled to fix the issues. And most interestingly the Reliance service section in charge ( a lady, in Bangalore) stated when the leakage happened second time "sir, leakages are very common with water purifiers, please call us whenever it happens, we will attend it in 48 hours". and you know very well they come after 5 days, if you do vigorous follow up. I am talking about an equipment which I trusted for providing me drinking water 24x7! These people are so silly and don't understand what they are talking about.