[Resolved]  Kent RO — amc papers not received even after one month of payment

Kent is so unprofessional and pathetic. I made a payment of rs.2000/ for amc for year 2018-19 on 15th may 2018. Today is 18 th june still amc papers hasn't reached me.in between i have called their customer care 5 times. Email them also. Only promises no work in actual front. Last year i had bad experience with their services. I had planned not to continue amc from kent rather opt for a third party. But as the amc was expiring on 18th may, i received about 20 calls from different nos for renewing amc in two days. The executive spoke to me for about 40 minutes convincing me of better services and 5 % cash back if i paid amc charges through paytm. I made payment through paytm. I haven't received 5% cash back nor amc papers. Not even a receipt of the amount that i paid.
For amc renewal, kent guys keeps bothering you even in office hours because profit is their motive and no customer satisfaction. Infact i will say they prefer customer harrassment.

My name is - biju george
Mob # [protected]
Email id - [protected]@ yahoo.com
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Jul 21, 2018
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2018
Kent RO Customer Care's response
Dear Mr.George,

We sincerely regret the inconvenience faced by you. We are looking into it with a promise to resolve this quickly.

Warm Regards,
Team Kent
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