[Resolved] Kent RO — amc plan / kent installation

VatsalG

from Bengaluru, Karnataka

Address:

562157

We got kent water purified installed in bengaluru house. The installation guy convinced us to pay extra rs 6000 to take amc plan. He told that he will send the receipt by evening. Next week we found leakage inside the kent which has increased in next few weeks. After continuous follow up, neither they send us receipt nor they are sending anyone to check. Trying to get in touch with customer care now and will file police complaint for fraud if required.

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Jun 3, 2018

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2018

Kent RO Customer Care's response Dear Sir,

We sincerely regret the inconvenience you have faced. We're forwarding your concern for further processing & will respond with an update soon.

Warm Regards,
Team Kent

Verified Support

May 01, 2018

Kent RO Customer Care's response Dear Sir,

We tried to contact you on your given number but call was not contactable. Please provide your registered contact number and machine serial number details at [protected]@kent.co.in or via private message so that we may assist you.

Warm Regards,
Team Kent