[Resolved]  Kent RO — Ant in the water storage tank

Address:Vadodara, Gujarat

I have purchased Kent RO Pearl model from Croma Vadodara. The draw back with the unit which cost around 16-17 thousand is that its not robust. Ants make their way to the water collection tank. There are so many grooves and openings in the system that ants even venture near the cartridges. So whats the use of advertising that drink pure water from Kent RO, when the units designed are faulty which allows ants to venture inside the water collection tank, so you think the water is even potable. You have to overcome this problem and make the unit such that its not accessible to ants etc. Let your design team do some work and lets see how soon they come out with a robust unit.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

Our Croma Care representative will get in touch with you shortly.

Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.

Sincerely,

Team Croma
Dear Customer,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

Our Croma Care representative will get in touch with you shortly.

Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.

Sincerely,

Team Croma
Dear Sir,

We deeply regret the inconvenience caused. Please share your contact details with us at [protected]@kent.co.in. We will get in touch with you at the earliest.

Warm Regards,
Team Kent

very poor service

We have

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