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[Resolved]  Kent RO — Bad Behavior while Installation to customer and asking money without stamp on warranty card

Hi,

I bought new kent grand plus ro water purifier in Amazon and i raised ticket for installation on[protected] and today installation engineer came for installation and he behavior was very rude and asking money for installation when i am raising ticket for 1st installation it was free but he was arguing and speaking rudely.Even i call customer care when engineer was installaling they told no pay any thing from customer side for installation so again he talking seriously with us.

I bought another extra kent filter with ro water purifer only but he was arguing not i am installing and arguing with us even customerservicecent tell also.it is not good to customer for service and installation to responce and speaking.

NOTE : Even Warenty also not stamp and worst responce.
Bad Behavior while Installation to customer and asking money without stamp on warranty card
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Complaint marked as Resolved Oct 29, 2020
Not resolved

Complaint Status


[Oct 29, 2020] Kent RO customer support has been notified about the posted complaint.
Verified Support
Kent RO Customer Care's response Nov 08, 2020 Dear customer, apologies for the inconvenience.Our service team will get in touch with you shortly with an update on this concern.Regards, Team Kent
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    Kent RO
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