[Resolved]  Kent RO — complaint regarding faulty machine

Address:737101
Website:Kent.co.in

Sir,
I have been using your machine - kent pride mro with serial no. Kr[protected] since five years freely after servicing it regularly as advised. But since one years my machine had stopped working in respect to ejecting filter water which has reduced to ejecting a drop/second despite getting it repaired many times at your service centres in gangtok, collegepara (Siliguri) and sevoke road (Siliguri) which has costed me around 8000/- after getting my complaint registered at you.

Now its useless and not viable spending more on this machine anymore as it seems it have lost its cogency.

As such, it is requested to kindly arrange for replacement of this machine without any delay in order to save any bad image and review for your brand.
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Aug 23, 2017
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2017
Kent RO Customer Care's response
Dear Mr.Krishna,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. We will contact you shortly.

Warm Regards,
Team Kent
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