Kent RO — Complain regarding kent ro leakage, not resolved since 7th dec. 2015 | |||
Dear Sir, My name is Azim Anwer and i am writing this mail regarding complaining against KENT RO service. My KENT complain number is[protected] and my product code is KR[protected]. I have purchased the product from Gurgaon (Haryana) and have installed it at my current place in Neemrana (Rajasthan). As noticed after installation that product was leaking from inside regarding which i called their customer care number and registered my complain on 7th Dec. 2015 for which i was told that my issue will be resolved in 24 hours. But there was no action from service department. So, i called customer care again on 8th & 9th and was told that within 12 hours your issue will be resolved. But till date there is no action from the service department of KENT RO. I have called the customer care today on 10th Dec. 2015 and was told the same statement that your issue will be resolved soon. Now i would like to raise this issue in your department for further proper action regarding the same. Hope my complain will be resolved from your end. Hope for the positive response from your side. You can contact me on +[protected] else can mail me on [protected]@gmail.com Thanking You Your's Truly Azim Anwer Neemrana Rajasthan Was this information helpful? | |||
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Kent RO customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear kent team,
The product which i purchased was new and not even a month old also. But there was no help or service provided by kent team. I was facing a big problem of drinking water so i had to use the paid service from the engineers of "RO" from the local market of Neemrana. By my repeated telephonic complaints there was no action from your team and zero assistance.
The product and the service provided by you is of zero class & d - grade due to which i would never suggest any Indian brother & sister to use your product which comes with very poor or i should say "no service".
Thanks
Azim Anwer
The product which i purchased was new and not even a month old also. But there was no help or service provided by kent team. I was facing a big problem of drinking water so i had to use the paid service from the engineers of "RO" from the local market of Neemrana. By my repeated telephonic complaints there was no action from your team and zero assistance.
The product and the service provided by you is of zero class & d - grade due to which i would never suggest any Indian brother & sister to use your product which comes with very poor or i should say "no service".
Thanks
Azim Anwer
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As per your telephonic confirmation, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.
Warm Regards,
Team Kent