[Resolved] Kent RO — Customers are cheated | |||||
Unit SNO: KR[protected] Date of Installation: 02-Jun-2014 I purchased the Kent RO 1 year before and now there was a smell in the water and it stopped dispensing water. Now when the service person inspected the unit, he asked us to change the filter which is about 3900 rs. Now when i began questioning on the durability of the filter, he said they have to be changed every year. None of them told this while selling the unit. So if you look at this model, it costs around 15000 and every year the maintenance is 4000 rs. So down the line 5 years, a consumer would have spent 15000 + (4*4000) which is 31000rs. This is what is called cheating customers and i am astonished that the government is doing nothing about this robbery. If i dont get any fruitful response, i am planning this to be in the social media like FB/ Twitter and then to news channels and of course i would chnage the company. I heard Eureka Forbes or HP are great Was this information helpful? | |||||
Aug 5, 2021 Complaint marked as Resolved | |||||
1 Comment | |||||
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we deeply regret the inconvenience caused. Please share your contact details with us at [protected]@kent.co.in. We will get in touch with you at the earliest.
Warm Regards,
Team Kent